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pentahotel Brussels City Centre

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Exterior
penta Plus Room | Premium bedding, free minibar items, in-room safe, blackout curtains
Premium bedding, free minibar items, in-room safe, blackout curtains
penta Plus Room | Premium bedding, free minibar items, in-room safe, blackout curtains
Premium bedding, free minibar items, in-room safe, blackout curtains

Overview of pentahotel Brussels City Centre

pentahotel Brussels City Centre

4.0 star property
4-star hotel with restaurant, near La Grand Place

8.4/10 Very good

789 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Chaussee De Charleroi 38, Brussels, 1060

Room options

About this area

What's nearby

  • In Sint-Gillis
  • La Grand Place - 24 min walk
  • Avenue Louise - 1 min drive
  • Royal Palace of Brussels - 9 min drive
  • Manneken Pis Statue - 12 min drive
  • Tour & Taxis - 17 min drive
  • NATO Headquarters - 26 min drive
  • Atomium - 29 min drive

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 53 min drive
  • Antwerp (ANR-Antwerp Intl.) - 55 min drive
  • Brussels-Chapel Station - 18 min walk
  • Brussels-Luxembourg Station - 21 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 21 min walk
  • Faider Tram Stop - 2 min walk
  • Stéphanie Tram Stop - 3 min walk
  • Janson Tram Stop - 7 min walk

Restaurants

  • Dolce Amaro - 2 min walk
  • Ciao Bella - 4 min walk
  • Inada - 4 min walk
  • Le Chou de Bruxelles - 5 min walk
  • Sale Pepe Rosmarino - 5 min walk

About this property

pentahotel Brussels City Centre

When you stay at pentahotel Brussels City Centre, you'll be within a 15-minute drive of La Grand Place. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Pentalounge, which serves Modern European cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the restaurant and overall property condition. The property is only a short walk to public transportation: Faider Tram Stop is steps away and Stéphanie Tram Stop is 3 minutes.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site self-parking (EUR 22 per day)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (3261 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • Arcade/games room
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Romanian
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Stocked minibar (select free items)
  • Slippers
  • Elliptical machine
  • Treadmill
  • Free weights
  • Other gym equipment

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 25 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)
  • Hosted evening meal costs EUR 55

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 25.00 per night
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 22 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Mercure Brussels Center Louise Hotel Saint-Gilles
Pentahotel Brussels City Centre Belgium
Brussels Holiday Inn
pentahotel Brussels City Centre Hotel
Pentahotel Brussels City Centre Belgium
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels
Mercure Brussels Center Louise Hotel Saint-gilles

Frequently asked questions

Does pentahotel Brussels City Centre offer free cancellation for a full refund?
Yes, pentahotel Brussels City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at pentahotel Brussels City Centre?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at pentahotel Brussels City Centre on 4 December 2022 start from €118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at pentahotel Brussels City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Brussels City Centre?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per night, and there's also a deposit of EUR 25.00 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at pentahotel Brussels City Centre?
Yes. Self-parking costs EUR 22 per day.
What are the check-in and check-out times at pentahotel Brussels City Centre?
You can check in from 3:00 PM - midnight. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
What is there to do at pentahotel Brussels City Centre and nearby?
Pentahotel Brussels City Centre has a 24-hour fitness centre and an arcade.
Are there restaurants at or near pentahotel Brussels City Centre?
Yes, Pentalounge offers Modern European cuisine. Nearby restaurants include Ciao Bella (4-min walk), Inada (4-min walk) and Le Chou de Bruxelles (5-min walk).
What's the area around pentahotel Brussels City Centre like?
Pentahotel Brussels City Centre is in Sint-Gillis, a short 2-minute walk from Faider Tram Stop and 3 minutes' walk from Avenue Louise.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Margaret, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hassan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
The hotel with old furniture in the lobby but with huge place little expansive near shopping center
Bahaa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ilana, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very good option to stay in Brussels.
Nice modern hotel. Great location in the City Center. There are a lot of restaurants, shops and other businesses around. Also this area was very busy during night time. Sounds like there are a lot of clubs and bars near the hotel. My penta Single Room with a Twin Bed was super clean and updated. Its size could be a little bit bigger. Unfortunately, there was no daylight in my room because of another building right across. Wi-Fi was very fast. The bed was okay comfortable, it was too small even for just myself. The bathroom was designed nicely. I really liked the bathroom amenities. They smelled nice. I totally recommend this hotel for a stay in Brussels.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Modern hotel.
In general, I liked the hotel. It is located in a nice part of Brussels. The hotel is big. It was very busy every single day. I liked its vibe a lot. The front desk staff was always helpful and sweet. The room I got (penta Single Room with a Twin Bed) was an okay size, ideally clean and updated. The biggest issue with the room for me was its location, which was on the second floor and right across from another building. As the result it was never daylight in my room, and I had to keep lights on all the time. Also from negatives I can mention a not really comfortable little bed. The rest of my room was fine. The bathroom was designed very nice. I really liked the bathroom amenities. They were of a very high quality. Hotel’s Wi-Fi was working very fast. I want to also mention a nice plug situation in my room.
Albert, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not a place if you like silent nights.
Impossible to sleep with all the noise from the street, I asked for earbuds at reception they had none. There was hair in my bed sheet and on the pillow. Disgusting! I stayed in another Pentahotel before and it was fine, not this one.
marc, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Beware of over-commitment and under delivery.
While the hotel is fine, clean, very well located, and accessible, with convenient (albeit paid) parking right below it - the staff have a thing or two to learn about customer service. Had booked the penta-play pad suite (hence paying extra), because the site promised that it had a PSP etc. and it would be a good way to unwind for my son traveling with me. Unfortunately, we weren't able to use it at all, since it wasn't functional -- and the staff wasn't bothered rectifying the situation at all (despite multiple requests). On top of it when the controllers were left in the room (during check out) they had the gall to threaten to debit my card, in case I didn't get it down, to deposit it during check-out. Miserable place will avoid henceforth.
Manu, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel! Awesome staff.
Kristen, 1-night trip
Verified Hotels.com guest review