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The Grand Tuscany Hotel

Photo gallery for The Grand Tuscany Hotel

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Water park
2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Down duvets, pillow-top beds, in-room safe, laptop workspace
Down duvets, pillow-top beds, in-room safe, laptop workspace

Overview of The Grand Tuscany Hotel

The Grand Tuscany Hotel

4.0 star property
4-star aparthotel in Fairbanks with restaurant and bar/lounge

8.4/10 Very good

2,163 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
12801 Northwest Fwy, Houston, TX, 77040
Main amenities
  • 280 smoke-free apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools and lazy river
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference centre
  • 8 meeting rooms
  • Terrace
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Fairbanks
  • Westheimer Rd - 13 min drive
  • CityCentre - 12 min drive
  • Memorial City Mall - 17 min drive
  • Downtown Aquarium - 19 min drive
  • Minute Maid Park - 16 min drive
  • Rice University - 15 min drive
  • Discovery Green - 16 min drive
  • Toyota Center - 17 min drive
  • Willowbrook Mall - 17 min drive
  • George R. Brown Convention Center - 25 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive
  • Houston Station - 21 min drive

Restaurants

  • McDonald's - 3 min drive
  • Chick-Fil-A - 19 min walk
  • Whataburger - 17 min walk
  • Twin Peaks - 15 min walk
  • Golden Corral - 11 min walk
Map

About this property

The Grand Tuscany Hotel

Enjoy your visit to Houston with a stay at The Grand Tuscany Hotel. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Brasserie, which serves breakfast. A lazy river and a bar/lounge are other highlights, and apartments offer nice touches such as pillowtop beds with down duvets. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Pool cabanas (surcharge)

Internet

  • Free WiFi

Parking and transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limited on-site parking
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Pool gate

Restaurants on site

  • Brasserie
  • Venetian Bar
  • Audry Wine Room

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Couples dining

Bedrooms

  • Down duvet
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Work spaces

  • 8 meeting rooms
  • Laptop workspace
  • Co-working space
  • Conference centre (25000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • Porter/bellboy

Location highlights

  • Near the airport
  • In the business district
  • In the shopping district
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Fitness centre
  • Lazy river
  • Designer shops on site
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 280 rooms
  • 10 floors
  • 2 buildings
  • Built in 1983
  • Connecting/adjoining rooms avaliable

Special features

Dining

Brasserie – This restaurant only serves breakfast.
Venetian Bar – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Audry Wine Room – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Parking

  • Uncovered self-parking costs USD 10.00 per day with in/out privileges
  • Uncovered valet parking costs USD 25.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest-Brookhollow
Grand Tuscany Hotel
The Grand Tuscany Houston
The Grand Tuscany Hotel Houston
The Grand Tuscany Hotel Aparthotel
Crowne Plaza Northwest Brookhollow
The Grand Tuscany Hotel Aparthotel Houston

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Grand Tuscany Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Grand Tuscany Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at The Grand Tuscany Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Grand Tuscany Hotel?
Yes. Self-parking costs USD 10.00 per day. Valet parking costs USD 25.00 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at The Grand Tuscany Hotel?
You can check in from 3:00 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Grand Tuscany Hotel and nearby?
The Grand Tuscany Hotel has 2 outdoor pools and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near The Grand Tuscany Hotel?
Yes, there's an on-site restaurant, Brasserie.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Katelyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend!
Would not recommend! Beds were hard and uncomfortable. Shower was terrible, water pressure was super weak and water didn’t get hot only warm. Elevator down button didn’t work had to press the up buttons to finally go down also had to take the stairs a few times. Had to pay for parking every day and only 1/4 of the parking lot was open due to repainting the lot. I was told to park in the back due to no parking spot left, come back next day and they had my car roped off and was painting around it. I had to drive over new paint to even get out of the parking lot.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Huong, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashton, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hotel in its own world
I like the seclusion of the hotel. It has all you need, food, beautiful pool with huge TV screen, close to shopping and eateries. Rooms are spacious. Walls are not thick enough.. you can hear EVERYTHING. Outside of that, it was a decent visit!
Vinesha, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Just ok.
Well lets start off by saying the lobby, swimming area amd basically the entire bottom floor was amazing. Staff is great but elevators and on up are sketchy. Rooms are ok nothing fancy like the impression i got from lobby but the worst of all is the highway noise. It is crazy loud and its around the clock nonstop loud. Was good for a couple of night but i wouldnt vacation here only because of highway noise.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ashley, 2-night trip
Verified Hotels.com guest review