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Clayton Hotel Düsseldorf City Centre

Photo gallery for Clayton Hotel Düsseldorf City Centre

Lobby lounge
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Overview of Clayton Hotel Düsseldorf City Centre

Clayton Hotel Düsseldorf City Centre

4.0 star property
4-star hotel in Stadtmitte with spa and indoor pool

7.6/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Immermannstr. 41, Düsseldorf, NW, 40210

Guests rated this location 8.4/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Stadtmitte
  • Konigsallee - 4 min drive
  • Marina Düsseldorf - 4 min drive
  • Mitsubishi Electric Hall - 14 min drive
  • Messe Düsseldorf - 15 min drive
  • Merkur Spiel-Arena - 17 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 16 min drive
  • Cologne - Bonn Airport (CGN) - 47 min drive
  • Düsseldorf Central Station - 6 min walk
  • Duesseldorf (QDU-Duesseldorf Central Train Station) - 7 min walk
  • Düsseldorf Volksgarten Station - 24 min walk
  • Charlottenstraße-Oststraße Tram Stop - 2 min walk
  • Klosterstraße Tram Stop - 3 min walk
  • Ostrasse U-Bahn - 3 min walk

Restaurants

  • Benkay - 1 min walk
  • Le Crobag - 4 min walk
  • Restaurant Takumi - 2 min walk
  • Bibimcup - 3 min walk
  • Takumi 6th Spicy Tantan Men - 2 min walk
Map

About this property

Clayton Hotel Düsseldorf City Centre

Clayton Hotel Düsseldorf City Centre puts you 4.3 mi (6.8 km) from Messe Düsseldorf. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like that it's only a short walk to public transportation: Charlottenstraße-Oststraße Tram Stop is 2 minutes away and Klosterstraße Tram Stop is 3 minutes.

Languages

Arabic, Bosnian, English, French, German, Greek, Italian, Japanese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 30.00 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Access to nearby health club
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • 14 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1978
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • Bosnian
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sky Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 to 29 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 50 per night

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self-parking costs EUR 30.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 15.00 per person, per day
  • Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Nikko Düsseldorf Duesseldorf
Hotel Nikko Düsseldorf
Nikko Düsseldorf Duesseldorf
Nikko Düsseldorf
Dusseldorf Nikko Hotel
Nikko Hotel düsseldorf
Hotel Nikko Düsseldorf
Clayton Dusseldorf City Centre
Clayton Hotel Düsseldorf City Centre Hotel
Clayton Hotel Düsseldorf City Centre Düsseldorf
Clayton Hotel Düsseldorf City Centre Hotel Düsseldorf
Clayton Hotel Düsseldorf City Centre (formerly Hotel Nikko)

Frequently asked questions

Does Clayton Hotel Düsseldorf City Centre offer free cancellation for a full refund?
Yes, Clayton Hotel Düsseldorf City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Clayton Hotel Düsseldorf City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Clayton Hotel Düsseldorf City Centre?
Yes, there's an indoor pool.
Are pets allowed at Clayton Hotel Düsseldorf City Centre?
Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night.
Is parking offered on site at Clayton Hotel Düsseldorf City Centre?
Yes. Self-parking costs EUR 30.00 per day. Electric car charging is available.
What are the check-in and check-out times at Clayton Hotel Düsseldorf City Centre?
You can check in from 3:00 PM - anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Clayton Hotel Düsseldorf City Centre and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Clayton Hotel Düsseldorf City Centre also has a sauna and a steam room, as well as access to a nearby health club.
Are there restaurants at or near Clayton Hotel Düsseldorf City Centre?
Yes, there's an on-site restaurant.
What's the area around Clayton Hotel Düsseldorf City Centre like?
Clayton Hotel Düsseldorf City Centre is in Stadtmitte, a short 2-minute walk from Charlottenstraße-Oststraße Tram Stop and 9 minutes' walk from Konigsallee. The local area is considered quiet, as well as being good for public transport.

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not good enough
Terribly short staffed. Have to pay for everything as you go on meals?! Check in, check out any any interaction with reception involved very long wait times. Terrible lift set up. Have stayed 5 times over 7 years but that will be the very last. 😩
Tim, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

Terrible experience because of staff
Service and management are both terrible and extremely rude. management especially refused to even listen to a simple request citing some hotel policy that is not provided anywhere in writing. In short just a terrible experience with staff. In addition any purchase made at hotel cannot be charged to your room and needs to be paid for immediately yet they charge your credit card at check in for incidentals.
Roy, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

paula, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jin, 1-night trip
Verified Hotels.com guest review

6/10 Good

issa, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall good. A little dust in high areas. One light not working and was not fixed. Breakfast buffet not maintained fast enough. Location excellent. Public parking under hotel.
Lars Ola, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Frank, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Andrew, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Underwhelming
Completely underwhelming given the cost of the rooms. Very dated rooms in need of refurbishment. Spa, gym and pool wasn't open until the afternoon which the reception staff wasn't even aware of. Breakfast was very basic. Majority of the staff were not very friendly when serving.
Reuben, 2-night business trip
Verified Hotels.com guest review