DoubleTree by Hilton Hotel Syracuse

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Primary image
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel in East Syracuse with indoor pool and restaurant

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
6301 Route 298, East Syracuse, NY, 13057
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 8 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • Destiny USA - 10 min drive
  • Carrier Dome - 15 min drive
  • Syracuse University - 16 min drive
  • New York State Fairgrounds - 23 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive
  • Syracuse Regional Transportation Center - 13 min drive
  • New York State Fair Station - 20 min drive
  • Free airport shuttle

About this property

DoubleTree by Hilton Hotel Syracuse

4-star hotel in the business district
Take advantage of a free round-trip airport shuttle, a corner/local shop and a terrace at DoubleTree by Hilton Hotel Syracuse. The on-site restaurant, Seasons Tavern, features happy hour and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), concierge services and express check-out
  • A porter/bellboy, 8 meeting rooms and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at DoubleTree by Hilton Hotel Syracuse include thoughtful touches, such as premium bedding and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and separate sitting areas. Guests reviews say good things about the overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, fridges and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Tavern – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Syracuse Hotel
DoubleTree Hilton Syracuse
East Syracuse Doubletree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 1 November 2022 start from €169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Syracuse?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Syracuse?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Syracuse?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Syracuse?
Yes, there's free self parking.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel Syracuse?
Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Syracuse and nearby?
DoubleTree by Hilton Hotel Syracuse has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Syracuse?
Yes, there's an on-site restaurant, Seasons Tavern. Nearby restaurants include Jimmy John's (7-min walk), Grimaldi's (11-min walk) and Ruby Tuesday (12-min walk).

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Not all Hilton’s are the same
It wasn’t clean and the ceiling had water stains, the bathroom needed to be remodeled. It was old and musty smelling. I stepped on a piece of glass in the bathroom
Rosemarie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wojciech, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph K, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great room, but pool was dirty!
The staff were very friendly, professional. The room was tidy, and just as you'd want it to be. The cookies were delicious! The pool was dirty, with a visible layer of algae on the bottom - I know because when I moved my foot I could see the mark where my foot had been. The bubble jets/timer on the hot tub were broken. The toilet in the women's changing room was out of order. For as popular as the pool was, I am shocked at the condition and lack of basic maintenance.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Standard Hilton quality
Very good quality accomodations. Standard Hilton quality.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Expecting a bit more
The lobby of the hotel is beautiful, and the front desk service was superb. However, our small room seemed extremely worn out and tired. TV & AC unit were fine, but everything else seemed like they had been there awhile. Our mini fridge barely worked, our bathroom area had mold and water marks on the ceiling, the ceiling in our room had water stains on it. Lamps looked like they had fallen over many times and the busted shades were never replaced. I guess I expected more for an almost $300/night room in Syracuse.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip with friends
Verified Hotels.com guest review