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Hostal La Escala

3.0 star property
Pet-friendly guesthouse in Cienfuegos, connected to a shopping centre

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Hostal La Escala

Photo gallery for Hostal La Escala

Reception
Balcony
Exterior
Standard Triple Room
Restaurant

Overview of Hostal La Escala

9.8 out of 10 Exceptional
9.8/10 Exceptional

Property highlights

  • Pet-friendly
  • Internet access
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Ave 62, No. 4515 e/ 45 y 47, Cienfuegos, Cienfuegos, 55100
Main amenities
  • Daily housekeeping
  • Breakfast available
  • WiFi in the lobby
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Restaurants

  • Taberna Bucanero - 1 min walk
  • El Palatino - 5 min walk
  • El Tranvía - 7 min walk
  • Café “San Carlos” (Rústiko) - 11 min walk
  • Restaurante El Espanol - 12 min walk
Map

About this property

Hostal La Escala

Located near a train station, Hostal La Escala is a great choice for a stay in Cienfuegos. A terrace and a garden are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 2 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (1 total)
  • Specific rooms only, restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Wheelchair-accessible parking on site
  • Off-site parking nearby (USD 2 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 1 per hour (rates may vary)
  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 2 to 5 for adults and USD 1 to 5 for children

Parking

  • Parking is available nearby and costs USD 2 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property only accepts cash.

Also known as

Hostal La Escala Guesthouse
Hostal La Escala Cienfuegos
Hostal La Escala Guesthouse Cienfuegos

Frequently asked questions

Does Hostal La Escala offer free cancellation for a full refund?
Yes, Hostal La Escala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hostal La Escala?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hostal La Escala?
Yes, pets stay for free, with a limit of 1 total.
What are the check-in and check-out times at Hostal La Escala?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hostal La Escala and nearby?
Hostal La Escala has a garden.
What's the area around Hostal La Escala like?
Hostal La Escala is a short 4-minute walk from El Bulevar and 15 minutes' walk from Cienfuegos Cathedral.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

highly reccomended
lovely host, great room and excellent breakfast .highly reccomended .tried really hard to make our stay enjoyable
alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
I highly highly recommend staying here. The casa is located on a beautiful street with lots of art and the owners are so friendly and kind. They helped us navigate the city and gave us some amazing recommendations. The views from the terraces are incredible and the room is large, clean and very peaceful. Breakfast is also incredible !!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maryse, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was close to the centre and the staff was great.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

The host is the sweetest person in the world. She was so helpful and so kind. The area is very quiet so you get a great night sleeps. Will go back there again definitely
Verified Expedia guest review

10/10 Exceptional

Superb Casa. The only place to stay in Cienfuegos. My room was clean snd comfortable and the Casa is in a good location. Close to the bus terminal and main prado. Mileidy and Armando were great hosts and Mileidy was so attetive and gave me the best breakfast i had jn Cuba. It even came with a dessert! Very highly recommended. Also there is a Husky Dog called Mio!
FRANCIS, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eventhough it is a 20 min walk to the city centre and main landmarks, we were delighted to stay at Milady's place. She warmly welcomed us in her home and really made us feel like if it was ours. She is really lovely, caring and has a shining personality. She gave us thorough information about Cienfuegos and all its attractions and points of interest. The breakfast was finger lickin' good especially the home made cakes! You can be sure to have a great stay here.
Marie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had here our best experience in a hostel in Cuba. The owner made us feel like at home, totally recommended if you want to stay in Cienfuegos :D
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Milady was truly a wonderful hostess. I stayed with my husband daughter and grandson. We had the triple room which was small but nice bedding, had own bathroom and very clean. The breakfast was additional but a lot of food and home made with love. You can walk everywhere there and we felt right at home. Milady was wonderful with our 11 month old grandson and spoke great English. I highly recommend!
2-night family trip
Verified Expedia guest review