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Crowne Plaza San Antonio Airport, San Antonio

3.5 stars3.5 stars
1111 NE Loop 410San AntonioTX78209United States of America
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
310See all 310 Hotels.com reviews
From 249 reviewsTripAdvisor Traveller Rating

Crowne Plaza San Antonio Airport, San Antonio

from €88
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Two Beds, Non-Smoking, Accessible
  • Room, 1 King Bed
  • One King Bed Accessible Nonsmoking
  • Executive Room, 2 Queen Beds, Executive Level
  • Room, 1 Queen Bed, Non Smoking
  • Room, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Non Smoking
  • One Queen Bed Accessible Nonsmoking
  • Suite, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed, Executive Level
  • Studio, 1 Queen Bed, Non Smoking
  • Double Room
  • Grand Room, 1 King Bed, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available on request)

Parking

  • Free self parking

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cilantro Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza San Antonio Airport, San Antonio’s small print

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 310 reviews

Crowne Plaza San Antonio Airport, San Antonio
Excellent4.0 / 5
San Antonio
It was a good stay
2 night business trip
Crowne Plaza San Antonio Airport, San Antonio
Outstanding5.0 / 5
lovely
confronted
1 night trip
Crowne Plaza San Antonio Airport, San Antonio
Fair2.0 / 5
This is no Crown Plaza
Please don't let the Brand Title "Crown Plaza" fool you. From the moment you walk in you can see that this place is not clean. It was so late and I was so tired I did not have energy to contest. The lobby was moldy smelling. The hall way to our room was dirty and all the doors for the rooms look in total disrepair. like they had been stratched up or damaged. That musty smell carried from the lobby up to the room hallway. I thought that smell would go away once I got to room, no such luck. The air just smelled old and musty. The bathroom tub area had visible mold on the walls and grout, the floor under sink in bathroom was also visbly dirty. Dont let the pictures fool you, not a clean place. Very disappointed. Thank goodnes it was only one night.
1 night trip with friends
Crowne Plaza San Antonio Airport, San Antonio
Poor1.0 / 5
Room was dirty & smelled like mold.
1 night family trip
Crowne Plaza San Antonio Airport, San Antonio
Poor1.0 / 5
Never again
Awful. Short staffed or the staff was NEVER there for service. From the beginning they messed up our room and when I asked the manager she said well you booked with a third party so it's not certain that you will get the room you requested. If it weren't for a very nice lady who was willing to trade rooms we would be stuck in a room with a full size bed. Oh my God breakfast was horrible. The 2 people there just suck the life out of you with their attitude. The rooms are over priced and not in decent shape.
2 night trip

See all reviews

Crowne Plaza San Antonio Airport, San Antonio

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