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1 room, 2 adults
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Crowne Plaza San Antonio Airport, San Antonio

3.5 stars3.5 stars
1111 NE Loop 410San AntonioTX78209United States of America
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
289See all 289 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

Crowne Plaza San Antonio Airport, San Antonio

from €104
  • Room, 2 Queen Beds, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Two Beds, Non-Smoking, Accessible
  • Room, 1 King Bed, Smoking
  • One King Bed Accessible Nonsmoking
  • Executive Room, 2 Queen Beds, Executive Level
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 Twin Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Non Smoking
  • One Queen Bed Accessible Nonsmoking
  • Suite, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed, Executive Level
  • Studio, 1 Queen Bed, Non Smoking
  • Double Room
  • Grand Room, 1 King Bed, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Free airport shuttle

Parking

  • Free extended parking

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Health club
  • Spa tub
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cilantro Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza San Antonio Airport, San Antonio’s small print

Also known as

  • Crowne Plaza Hotel San Antonio Airport
  • Crowne Plaza San Antonio Airport
  • Crowne Plaza Airport Hotel San Antonio
  • Crowne Plaza San Antonio
  • Crowne Plaza San Antonio Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 8. and USD 14. per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 289 reviews

Crowne Plaza San Antonio Airport, San Antonio
Excellent4.0 / 5
The toilet sink was slow to drain and the toilet flush was not working properly. The flipper is broken leaving the water kept on running... informed the front office on the first night but did not take care of it... stayed 3 nights and no one fix the toilet... finally called again the front office to inform but was checking out the following day, so I'm not sure if is now fixed... slow to coordinate the fixing of the toilet issue.
3 night business trip
Crowne Plaza San Antonio Airport, San Antonio
Poor1.0 / 5
HORRIBLE
To start off, the pictured on Hotels.com as wells as the pictures on the Crown Plaza website look NOTHING like the actual room we stayed in. The beds, the bathroom, the colors, the pool, the whole complete set up of this hotel looked absolutely NOTHING like the pictures provided. The 2 men at the front desk were very rude when I explained my concerns. One of them offered to move me to a "nicer room" before hanging up on me and sending a maintenance guy with a key to a room directly across from our already assigned room. I then called back because our new room looked and was set up exactly the same as our original room except this one smelled horrible! After asking for a refund I was told that it would take 3-7 business days for the money to get put back onto my card. So this meant that me and my friends were stuck in a trashy stinky room for 3 days and 2 nights because we had no other options. Over all i could not believe the customer service nor the fact that none of the pictures matched up to where we were staying. I would never recommend this hotel nor this website for providing false pictures of the hotel.
2 night trip with friends
Crowne Plaza San Antonio Airport, San Antonio
Excellent4.0 / 5
In town for a convention
The door did not lock in our room, but staff was very quick to room us in a new (and bigger) room. Very helpful staff.
2 night romance trip
Crowne Plaza San Antonio Airport, San Antonio
Fair2.0 / 5
Needs to be renovated!
Great friendly staff but the hotel is old. Beds were horrible and just felt old and dirty. It was clean but just needs a lot of updating.
2 night family trip
Crowne Plaza San Antonio Airport, San Antonio
Good3.0 / 5
the shuttle from the airport took over 45 min.I had to call several times. Front desk did not seem to be able to get the shuttle to the airport. very annoying.Otherwise, the hotel was OK for a short stay for business.
2 night business trip

See all reviews

Crowne Plaza San Antonio Airport, San Antonio

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