Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Keio Plaza Hotel Tokyo

4.5-star4.5 stars
Great for families

Good to know

  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's pool
  • DVD player
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330, Japan

Luxury hotel with 11 restaurants, near Tokyo Metropolitan Government Building
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Keio Plaza Hotel Tokyo

from €250
  • Superior Twin Room, Non Smoking
  • Plaza Deluxe Twin Room, Non Smoking (Main Tower)
  • Plaza Superior Twin, Non Smoking (Main Tower)
  • Plaza Luxe Double, Non Smoking with Free access to lounge
  • Standard Twin, Non Smoking
  • Plaza Superior South Wing Twin, Non Smoking, 20F above
  • Plaza Superior South Wing Double, Non Smoking
  • Standard Double Room, Non Smoking
  • Plaza Deluxe Twin Room, Smoking (Main Tower)
  • Plaza Superior Twin, Smoking (Main Tower)
  • Standard Double, Smoking
  • Standard Twin, Smoking
  • Superior Twin Room, Smoking
  • Plaza Superior South Wing Twin, Non Smoking
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)
  • Renovated Standard Double, Non Smoking
  • Renovated Superior Twin, Non Smoking (Main Tower)
  • Renovated Deluxe Double, Non Smoking
  • Renovated Deluxe Twin, Non Smoking
  • Plaza Superior South Wing King, Non Smoking
  • Deluxe Twin, Non Smoking (Universal Design)
  • Luxury Deluxe Twin, Non Smoking (Universal Design)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Plaza Deluxe South Wing Triple, Non Smoking, 20F above
  • Junior Suite Twin, Non Smoking (Universal Design)
  • Universal Junior Suite Twin, Non Smoking
  • Universal Deluxe Twin Room, Non Smoking
  • Universal Luxury Deluxe Twin Room, Non Smoking
  • Run of The House - Twin
  • Plaza Deluxe South Wing Twin (Non-Smoking)
  • Plaza Deluxe South King (Non-Smoking)
  • Luxury Fourth, Smoking
  • Luxury Family Room, Non-Smoking
  • Plaza Luxe King, Non Smoking with Free access to lounge
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)
  • Run of The House - Double
  • Run of The House - Triple
  • Premier Grand - Run of The House, Twin
  • Premier Grand - Run of The House, King

What’s around Keio Plaza Hotel Tokyo

Landmarks

  • In Shinjuku
  • Tokyo Metropolitan Government Building - 5 min walk
  • Shinjuku Gyoen National Garden - 17 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Tokyo National Olympic Stadium - 31 min walk
  • Yoyogi Park - 31 min walk
  • The Tokyo Metropolitan Government - 6 min walk
  • Robot Restaurant - 14 min walk

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 36 min drive
  • Shinjuku Station - 8 min walk
  • Shinjuku Station - 9 min walk
  • Minami-Shinjuku Station - 12 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 7 min walk
  • Shinjuku-nishiguchi Station - 9 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,455 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children ages 5 years and younger who stay free.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 11 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1971
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

スーパーブッフェ グラスコート - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

鉄板焼 やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Keio Plaza Hotel Tokyo’s small print

Also known as

  • Keio
  • Keio Plaza
  • Keio Plaza Hotel Tokyo Hotel
  • Keio Plaza Hotel Tokyo Tokyo
  • Keio Plaza Hotel Tokyo Hotel Tokyo
  • Keio Hotel
  • Keio Hotel Tokyo Plaza
  • Keio Plaza Tokyo
  • Keio Tokyo Plaza
  • Keio Plaza Hotel Tokyo Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel

Policies

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    The swimming pool is accessible for JPY 2000 per person, per night

    Self parking costs JPY 1000 per night with in/out privileges

    Rollaway beds are available for JPY 6100.0 per day

    Full breakfast is offered for an extra charge of JPY 3500 for adults and JPY 2500 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

    Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Keio Plaza Hotel Tokyo

    • Does Keio Plaza Hotel Tokyo offer free cancellation for a full refund?
      Yes, Keio Plaza Hotel Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Keio Plaza Hotel Tokyo currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Keio Plaza Hotel Tokyo?
      Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
    • Is there a pool at Keio Plaza Hotel Tokyo?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Keio Plaza Hotel Tokyo?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Keio Plaza Hotel Tokyo?
      You can check in from 3:00 PM to 5:00 AM. Check-out time is 11:00 AM.
    • Are there restaurants at or near Keio Plaza Hotel Tokyo?
      Yes, there are 11 onsite restaurants. Nearby restaurants include EXCELSIOR CAFFE (1-min walk), Sangoku Ichi (2-min walk), and 串やき・魚 新宿宮川 昭和ビル店 (2-min walk).
    • Is airport shuttle service offered by Keio Plaza Hotel Tokyo?
      Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

    Recent reviews

    Fabulous 8.6 From 2,068 reviews

    Very Good 8.0
    Keio hotel stay
    it was wonderful
    Anthony, ie3 night romance trip
    Very Good 8.0
    Worth staying overall!
    Pros: - big and clean room with nice hot shower and good range of amenities - hand sanitisers available at hotel entrance and front desk - housekeeping done daily, there was one day which the housekeeper on duty did a FANTASTIC job ie she folded every piece of clothing on the sofa, help to fold the emptied shopping bags, tied the phone cable neatly, arranged our own toiletries so neatly... you can tell her effort shows so much pride in her work vs others who did a very superficial clean up. - located not far fr JR Shinjuku station (skip the Google map way and figure out your own) - has free shuttle to Disney theme parks - has airport limo service to airport (payable but you can book) Cons - wish it was nearer to train station
    sg4 night trip
    Very Good 8.0
    Slow to drain
    In general our stay with Keio Plaza was great. The room had a decent size, was very clean and well kept. However my only complaint was with the bath tub drain which was clogged and slow to drain. Despite pointing out the issue to the front desk and reassuring us that the issue has been resolved, the problem still persisted until we checked out.
    Jose Carmelo, ph2 night trip
    Very Good 8.0
    Great location, great view and overall great stay. Didn’t use the facilities much.
    Parker, ca3 night trip with friends
    Very Good 8.0
    Great location
    Hotel has a fabulous location near Shinjuku station. It is clean and modern. Best rooms are in the main building, not the south tower. Hotel lacks ambiance but who goes to Tokyo to sit in their room?
    au2 night family trip
    Exceptional 10.0
    Would stay again!
    Great service and convenient location to subway, restaurants, shopping and convenience stores.
    Thomas, kr3 night trip
    Very Good 8.0
    good location
    Siu Sing Nelson, hk6 night family trip
    Exceptional 10.0
    Lovely hotel
    A beautiful hotel close to trains. Really lovely they offer free trip to Disney Tokyo. Rooms are excellent. Phone is provide to navigate the city. Highly Recommend
    Mimi, au4 night family trip
    Exceptional 10.0
    Hotel staff were very organized and courteous. Spacious rooms. Very accessible.
    roselle, ph4 night family trip
    Very Good 8.0
    Just a few steps away from all of the fun Shinjuku has to offer. Comfy and clean for the price. A great place to stay for your first time in Tokyo.
    Anthony, us3 night trip with friends

    Keio Plaza Hotel Tokyo

    Is the description of this hotel not correct? Tell us