We stayed for a single night in the wharf view King bed room. Overall services from the desk and the staff were excellent. They were nice and flexible. We didn’t get a chance to use all our destination fee before checking out, but they gave us extra time to use it all at the coffee shop.
The valet parking is expensive compare to nearby hotels, but we were able to park until 6PM after the check-out so that was nice too.
However, the room conditions weren’t comfortable. There weren’t any complimentary water bottles in the room, no bathrobes or indoor sleepers, and lack of assistant about the room services (Only QR codes were available). I’ve spent time in various 4-5 stars hotel in the Boston, and the overall room condition was not the best compare to other hotels. Additionally, when I booked the wharf view room, I was expecting nicer view, but only view I got was the company building located next to the hotel. (I was literally able to see who were working inside the office, since the windows for both companies were facing together).
The staff members and cleanness of the hotel were great, but the room was not the best compare to the well-known name of the hotel.
