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Complex Europe

Photo gallery for Complex Europe

Mountain view
3 outdoor pools
3 outdoor pools
3 outdoor pools
Balcony

Overview of Complex Europe

Complex Europe

3.5 star property
Dolna Banya beach hotel with 3 outdoor pools, spa

9.0/10 Superb

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
7 Targovska str., Dolna Banya, Sofia, 2040

Room options

About this area

Getting around

  • Sofia (SOF) - 55 min drive
  • Kostenets Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Барбекю Nikol - 6 min walk
  • Даян - 11 min walk
  • Grand - 8 min drive
  • Шишарка - 19 min drive
  • Водопада - 19 min drive

About this property

Complex Europe

Complex Europe is a great choice for your beach stay in Dolna Banya. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar, a 24-hour health club and a fitness centre are other highlights.

Languages

Bulgarian, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Fitness classes

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Bulgarian
  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 4 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge
  • Airport shuttle for children between the ages of 2 and 12 costs EUR 15 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Complex Europe Hotel
Complex Europe Dolna Banya
Complex Europe Hotel Dolna Banya

Frequently asked questions

Does Complex Europe offer free cancellation for a full refund?
Yes, Complex Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Complex Europe?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Complex Europe?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Complex Europe?
Yes, pets are welcome.
Is parking offered on site at Complex Europe?
Yes, there's free self parking.
Is an airport shuttle service offered by Complex Europe?
Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
What are the check-in and check-out times at Complex Europe?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Complex Europe and nearby?
On-site recreation at Complex Europe includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Complex Europe also has a 24-hour health club and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Complex Europe?
Yes, there's an on-site restaurant. Nearby restaurants include Барбекю Nikol (6-min walk), Даян (11-min walk) and Grand (4.6 mi).

Overall score and ratings

9.0

Superb

10.0/10

Cleanliness

9.0/10

Staff & service

10.0/10

Property conditions & facilities

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MURIEL, 2-night romance trip
Verified Hotels.com guest review