6/10 Good
9 August 2022
Just okay.
The experience was okay. Service was amazing and kind. The cleanliness of the hotel room was horrible. The floors were dirty, not just stained, they had stuff on it. I walked across barefoot and my foot was covered with hair…that wasn’t from my head/body. There was a towel in the shelf by the sink that we pulled out to use and it was damp. Like the previous person that was in that room used it to mop some water up and placed it back on the shelf. The lobby was beautiful. But the furniture needs some serious cleaning or-get leather so it can easily be wiped off frequently.
Megan, 2-night family trip
Verified Hotels.com guest review