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Aroma Tulum

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Exclusive Suite, Private Pool | Interior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Exclusive Suite, Private Pool | Premium bedding, down duvets, in-room safe, individually decorated

Overview of Aroma Tulum

Aroma Tulum

3.0 star property
3-star hotel in Tulum with outdoor pool and pool bar

7.8/10 Good

81 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
Map
Calle Mercurio Poniente 21, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 9 min drive
  • Gran Cenote - 5 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 7 min drive
  • Tulum Mayan Ruins - 23 min drive
  • Sian Ka'an Biosphere Reserve - 29 min drive
  • Xel-Há Park - 22 min drive
  • Dos Ojos Cenote - 118 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 106 min drive

Restaurants

  • Los Aguachiles Tulum - 3 min walk
  • La Barracuda - 4 min walk
  • Manglar - 4 min walk
  • Burrito Amor - 4 min walk
  • El Tacoqueto - 5 min walk

About this property

Aroma Tulum

Aroma Tulum features a rooftop terrace and puts you within a 15-minute drive of Tulum Beach. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, this hotel is 4.9 mi (8 km) from Tulum Mayan Ruins. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from noon - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking within 16 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1600 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: MXN 98.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Frequently asked questions

Does Aroma Tulum offer free cancellation for a full refund?
Yes, Aroma Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aroma Tulum?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Aroma Tulum on 1 March 2023 start from €120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aroma Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aroma Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Aroma Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Aroma Tulum?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Aroma Tulum?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Aroma Tulum and nearby?
Aroma Tulum has an outdoor pool.
Are there restaurants at or near Aroma Tulum?
Yes. Nearby restaurants include Los Aguachiles Tulum (3-min walk), La Barracuda (4-min walk) and Manglar (4-min walk).
What's the area around Aroma Tulum like?
Aroma Tulum is in Tulum City Center, a short 9-minute walk from Dos Aguas Park. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.5/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kurt, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful stay
Ana, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cool vibes, walk around and find things to do and eat, friendly staff, close to la zona hotelera, any questions feel free to ask staff they’ll help
Victoria, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing and will never return
I was very disappointed due to many things; - bathroom with a bad small ( even after complaints); only 1 amenities for 4 days stay; breakfast with 3 toast +soluble coffee + few slices of fruits+ 1 spoon of yogurt with cereal ; sheets was excellent at first day but changed to a poor one in others ( even though we didn’t request to change due to environmental protection) and last the bicycles were rusty and I got injuries for one of them, not mentioning they have only 4 to he entire hotel ( we had to rent ours); rooms are totally dark with black painting and not good ventilation … sorry but to be boutique they need to improve a lot ! :(
Eledir, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We thoroughly enjoyed our stay. We felt safe and it was quite homey
Loriann, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and responsive. The food was amazing and over all had a great experience. We enjoyed our stay here and would love to comeback.
Siomara, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Candace, 5-night trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay at Aroma. Very clean, nice staff and breakfast, very close to lots of little stores, restaurants and bars. The only thing that wasn't ideal for us was the absence of hot water when we wanted to take a shower. Otherwise everything was great.
Behafarin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10.
alain, 2-night trip
Verified Expedia guest review