DoubleTree by Hilton Hotel Portland

Photo gallery for DoubleTree by Hilton Hotel Portland

Lobby
Indoor pool
Indoor pool
Executive Suite, 1 King Bed, Non Smoking | Living room | 37-inch flat-screen TV with premium TV channels, TV
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout curtains

Overview of DoubleTree by Hilton Hotel Portland

DoubleTree by Hilton Hotel Portland

4.0 star property
4-star hotel in South Portland with indoor pool and restaurant

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
363 Maine Mall Rd, South Portland, ME, 04106
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Maine Mall - 1 min drive
  • Old Orchard Beach Pier - 18 min drive

Getting around

  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 36 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 37 min drive
  • Portland Transportation Center - 6 min drive
  • Saco Transportation Center - 16 min drive
  • Old Orchard Beach Station - 18 min drive
  • Free airport shuttle

About this property

DoubleTree by Hilton Hotel Portland

4-star hotel near the airport
Take advantage of a free round-trip airport shuttle, a corner/local shop and a coffee shop/cafe at DoubleTree by Hilton Hotel Portland. The on-site restaurant, Blue Wave Grille, features light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and a ballroom
  • A banquet hall, a 24-hour front desk and multilingual staff
  • Guest reviews give top marks for the location
Room features
All guest rooms at DoubleTree by Hilton Hotel Portland have perks, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak well of the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 220 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, up to 75 lbs)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Blue Wave Grille – This restaurant serves breakfast, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

Also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Does DoubleTree by Hilton Hotel Portland offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Portland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Portland?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on 25 October 2022 start from €242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Portland?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Portland?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Portland?
Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Portland?
Yes, there's free self parking.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel Portland?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Portland?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Portland and nearby?
DoubleTree by Hilton Hotel Portland has an indoor pool and a fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel Portland?
Yes, there's an on-site restaurant, Blue Wave Grille. Nearby restaurants include Cracker Barrel (3-min walk), LongHorn Steakhouse (3-min walk) and Uno Pizzeria & Grill (5-min walk).
What's the area around DoubleTree by Hilton Hotel Portland like?
DoubleTree by Hilton Hotel Portland is a short 5-minute drive from Portland, ME (PWM-Portland Intl. Jetport) and 17 minutes' walk from Sable Oaks Golf Course. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jess, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Round Towers Hotel
Good location and nice comfy room.
Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay
clean, comfortable and staff was very courteous
1-night family trip
Verified Hotels.com guest review

6/10 Good

Don’t let the high rates fool you…
Initially at check in I could have sworn the guy told us something along the lines of offering breakfast in the mornings so I clearly misunderstood when I had to pay $30 for my sons little plate of fruit, my toast and side of fruit, 2 pieces of bacon, and 2 small cups of orange juice. So that should be made very clear at check in. Our room was comfortable. Air conditioning works great and the pillows are nice. The sheets are a bit scratchy and there was some sort of stain on the comforter. The bathroom had dust on the shelves and dirt in the corners of the floor and shower. I feel like overall the bathroom needs a deep clean. The rugs seem like they need a deep clean as well. The photos of the pool do the pool and area major justice. The location is great. Overall I’d come back but at the rate I paid I feel like the breakfast should be included and my room should be a little cleaner.
Mandi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

You will be doing your own room service!
Considering the cost of the hotel, service was appalling. No room service in over a week. Yes, we did ask at the front desk, but nothing. On top of this , there was one garbage bin that would hold an ear bud. Otherwise, an old and tired hotel
Lance, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel, clean, though quite dated.
Decent clean hotel though dated. Breakfast service wa somewhat awkward though.
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not Handicap Accessible when the room says it is
I asked for a double bed room and handicapped accessible room and shower. When I got there I was told all of the handicap accessible rooms were booked and I had to use a regular room. My daughter is in a motorized wheelchair so the room didn't work. I told the rep that the regular room would not work, then miraculously found a room with one bed. The rep said he could give me a roll away bed at not additional cost. I was surprised as I couldn't understand how he could think about charging me. The handicap room they did give had a tub and not a shower, when I requested a handicap accessible shower in the reservation. The rep could see my request because he said I could have checked with them about all of my accommodations. I couldn't shower my daughter and she had to sleep in her chair because the bed would not accommodate her properly. This was not ADA compliant. If they say there is handicap accessibility then it needs to be just that. In addition, the pool's accessibility could not be accessed because the maintenance guy had to hook up the lift. I requested access to the pool, but the maintenance guy never showed. It is extremely unfortunate that this is how people with disabilities are treated.
Robin, 3-night family trip
Verified Hotels.com guest review