Gaviana Resort

Photo gallery for Gaviana Resort

Primary image
On the beach, beach umbrellas, 2 beach bars
On the beach, beach umbrellas, 2 beach bars
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Gaviana Resort

Gaviana Resort

3.5 star property
Mazatlán beachfront hotel with 2 bars/lounges, outdoor pool

8.2/10 Very good

781 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. Playa Gaviotas 100, Zona Dorada, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 beach bars
  • 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 2 min drive
  • Mazatlan Aquarium - 6 min drive
  • Plaza Machado - 17 min drive
  • Olas Altas Beach - 17 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

About this property

Gaviana Resort

At Gaviana Resort, you can spend time at the beach enjoying the shade from a beach umbrella, plus activities such as surfing/body boarding, windsurfing and sailing are nearby. Guests in the mood for pampering can indulge in hot stone massages, body wraps and aromatherapy, and the outdoor pool provides a splash of fun. Offering a beachfront location, Beach Grill serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 beach bars, a nightclub and a rooftop terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–noon
  • 2 bars/lounges
  • 2 beach bars
  • Restaurant
  • Poolside bar
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Shopping
  • Golfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (4300 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height beds
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Griddle
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Beach Grill – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
BAR GAVIOTAS – This bar specialises in Italian cuisine and serves brunch and dinner. Open daily.
Osyter Bar – This beach bar specialises in seafood and only serves brunch. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between MXN 300 and MXN 300 for adults, and MXN 170 and MXN 170 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ramada Resort Mazatlan
Ramada Mazatlan
Ramada Resort Mazatlan Hotel Mazatlan
Gaviana Resort Hotel
Gaviana Resort Mazatlán
Gaviana Resort Hotel Mazatlán

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Faded glory….Probably was a top hotel once, but poor maintenance, patched towels at the pool, rooms and decks very small with old fashioned wall A/C.
Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

everything was great, fun place to hang out during the day and good music and vibe at night
Yolanda, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Lillian, 7-night family trip
Verified Expedia guest review

4/10 Fair

The furniture was wet when we got to the room. We sat on the coach and it was wet like someone ran a wet towel over it. The beige chair was really dirty. We had snacks and milk for our kids and we put them in the fridge but we noticed that the fridge was not on. We plugged it in and later that evening we noticed it was leaking. Also the doors seemed really old and hard to close.
Soledad, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

La verdad mi Novio y Yo tuvimos una estancia súper… todo el personal del hotel fue muy amable y el edificio estaba súper limpio…
Jose Manuel, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Gabriela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I'll be back
Alberto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a good stay, friendly staff. Rooms were cleaned daily. Shower n rock night stand not too safe. Overall it was good.
Rolando, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The property is very relaxing and has a nice restaurant and bar. You can get a cocktail or lunch served around the pool or in the restaurant or on the sand.
Christl, 6-night family trip
Verified Expedia guest review

8/10 Very good

O
Gerardo, 3-night family trip
Verified Expedia guest review