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Sheraton New York Times Square Hotel

Photo gallery for Sheraton New York Times Square Hotel

American cuisine
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel

4.0 star property
4-star hotel with restaurant, near Broadway

8.2/10 Very good

1,326 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
811 7th Ave, New York, NY, 10019
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 33 meeting rooms
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Manhattan
  • Broadway - 2 min walk
  • Rockefeller Center - 3 min walk
  • Times Square - 5 min walk
  • 5th Avenue - 7 min walk
  • Central Park - 9 min walk
  • Bryant Park - 13 min walk
  • Grand Central Terminal - 20 min walk
  • Empire State Building - 21 min walk
  • Madison Square Garden - 22 min walk
  • Metropolitan Museum of Art - 33 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 35 min drive
  • John F. Kennedy International Airport (JFK) - 54 min drive
  • New York W 32nd St. Station - 21 min walk
  • Grand Central - 42 St. Station - 21 min walk
  • Penn Station - 24 min walk
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • 50 St. Station (Broadway) - 3 min walk
  • 49th St. Station - 5 min walk

Restaurants

  • Gallagher's Steakhouse - 2 min walk
  • Carnegie Deli - 2 min walk
  • Ruth's Chris Steak House - 2 min walk
  • Angelo's Pizza - 2 min walk
  • Ellen's Stardust Diner - 3 min walk

About this property

Sheraton New York Times Square Hotel

Located 2.6 mi (4.2 km) from the airport, Sheraton New York Times Square Hotel offers a great location, putting you within a short 10-minute walk of Broadway and Rockefeller Center. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hudson Market, which serves American cuisine and is open for breakfast. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: 7 Av. Station (E 53rd St.) is only steps away and 50 St. Station (Broadway) is 3 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 1780 rooms
  • Arranged over 50 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • 33 meeting rooms
  • Conference centre (36000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1962 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerheads
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Hudson Market – This café specialises in American cuisine and only serves breakfast.
Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 30 per accommodation, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
  • Breakfast costs between USD 35 and USD 40 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 150 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Self-parking costs USD 75 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton New York Times Square Hotel
Sheraton New York Times Square
Sheraton New York Hotel And Towers
Sheraton New York Hotel & Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Towers
New York City Sheraton
Sheraton New York Times Square
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Does Sheraton New York Times Square Hotel offer free cancellation for a full refund?
Yes, Sheraton New York Times Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton New York Times Square Hotel?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 9 January 2023 start from €213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton New York Times Square Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton New York Times Square Hotel?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New York Times Square Hotel?
Yes. Self-parking costs USD 75 per day.
What are the check-in and check-out times at Sheraton New York Times Square Hotel?
You can check in from 4 PM - anytime. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Sheraton New York Times Square Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Sheraton New York Times Square Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Sheraton New York Times Square Hotel?
Yes, Hudson Market offers American cuisine. Nearby restaurants include Bobby Van's Steakhouse (3-min walk), The Halal Guys (3-min walk) and Serafina (4-min walk).
What's the area around Sheraton New York Times Square Hotel like?
Sheraton New York Times Square Hotel is in Manhattan, a short 1-minute walk from 7 Av. Station (E 53rd St.) and 2 minutes' walk from Broadway. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Could use some serious TLC
The hotel rooms could use some serious upgrading and overhaul. Staff was great, but the rooms are not up to par. I would rate the hotel 3.5 stars.
Earnest, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was amazing and very helpful. We were able to check in early which was nice. The hotel itself could use some updating. The room was not very clean upon arrival but the room attendants were very helpful. We found a dirty sock on the couch and was very dusty. Although we understand the dust was due to the windows being older and drafty. All and all it was a good stay for the money.
Tammy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

New York
Nice hotel, decent sized rooms for NYC. They have one little trick, there’s a $30/day food credit and it’s “use it or lose it.” So you feel compelled to get the breakfast buffet. If you have a family, it’s a bad deal. $50/person after mandatory gratuity for self service buffet. So we wound up spending and extra $100 so my kids could eat toast and bacon. My fault, should have asked. Other than that pleasant stay or I would have given more stars. Good location. Just don’t care for the tricks and gimmicks.
John, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend
Sheraton hotel had rude service. And poor communication with customers. Took a deposit and have not been able to reach them. Their accounting department go straight to voicemail and have not reached back and so is their email which fails to send through. The deposit that I paid has not been returned to me for more than a month. This absolutely horrendous serivce. I have been extremely patient and compliant and yet have hear absolutely nothing from them.
Maryam, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Israel, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Piero, 4-night trip
Verified Hotels.com guest review

2/10 Poor

One and a half hour line to check-in.
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review