Sheraton Santiago Hotel and Convention Center
Luxury hotel with outdoor pool, connected to the convention center, near Costanera Center
- Free WiFi in lobby
- All (66)
- Fitness/Leisure (5)
- Bar/Dining (16)
- Rooms (18)
- Interior (19)
- Exterior (1)
- Other (7)
Guest Room
Pool
Indoor Pool
Guest Room
Executive Suite, 1 Bedroom, Business Lounge Access - Guest Room
Superior Room, 1 King Bed, City View - Guest Room
Club Room, 1 King Bed, Business Lounge Access, City View - Guest Room
Guest Room
Club Room, 1 King Bed, Business Lounge Access, City View - Bathroom
Superior Room, 2 Twin Beds, City View - Bathroom
Outdoor Dining
Club Room, 1 King Bed, Business Lounge Access, City View - Hotel Bar
Hotel Bar
Restaurant
Restaurant
Breakfast Area
Spa
Lobby
Lobby
Lobby
Lobby
Sports Facility
Gym
Meeting Facility
Meeting Facility
Meeting Facility
Miscellaneous
Miscellaneous
Miscellaneous
Club Suite, 1 Bedroom, Business Lounge Access - Guest Room
Classic Room, 1 King Bed, Pool View - Guest Room
Guest Room
Classic Room, 1 King Bed, City View - Guest Room
Guest Room
Classic Room, 1 King Bed, City View - Bathroom
Executive Suite, 1 Bedroom, Business Lounge Access - Bathroom
Restaurant
Restaurant
Restaurant
Lobby
Meeting Facility
Meeting Facility
Meeting Facility
Miscellaneous
Property Amenity
Miscellaneous
Classic Room, 2 Twin Beds, City View - Guest Room
Executive Suite, 1 Bedroom, Business Lounge Access - Guest Room
Guest Room
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Restaurant
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Meeting Facility
Restaurant
Restaurant
Meeting Facility
Meeting Facility
Sheraton Santiago Hotel and Convention Center
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Guest Room[1/66]
This property is closed from 30 March 2020 to 31 August 2020 (dates subject to change).
The following facilities will be closed during March and April:
The following facilities will be closed during March and April:
- Fitness facilities
- One of the swimming pools
- Sauna
- Spa
Service
Fantastic service
Pool
Great pool
Location
Great location
Value
Value for money could be better
Hotels.com® Rewards
Sheraton Santiago Hotel and Convention Center
- Classic Room, 1 King Bed, City View
- Classic Room, 2 Twin Beds, City View
- Classic Room, 1 King Bed, Pool View
- Classic Room, 2 Twin Beds, Pool View
- Superior Room, 1 King Bed, City View
- Superior Room, 2 Twin Beds, City View
- Superior Room, 1 King Bed, Pool View
- Superior Room, 2 Twin Beds, Pool View
- Club Room, 1 King Bed, Business Lounge Access, City View
- Club Room, Business Lounge Access, View
- Executive Suite, 1 Bedroom, Business Lounge Access
- Club Suite, 1 Bedroom, Business Lounge Access
At a glance
Key facts
Hotel size
- This hotel has 379 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- WiFi and wired Internet access in rooms *
Transport
Transfers
- Airport shuttle (available 24 hours) *
Parking
- Self parking *
Offsite
- Area shuttle within 50 km *
Payment types at the property
Other information
- Smoke-free property
FAQs for Sheraton Santiago Hotel and Convention Center
Is there a pool at Sheraton Santiago Hotel and Convention Center? Yes, there's an indoor pool, an outdoor pool, and a children's pool. Are pets allowed at Sheraton Santiago Hotel and Convention Center? Sorry, pets aren't allowed, but service animals are welcome. Is parking offered at Sheraton Santiago Hotel and Convention Center? Yes. Self parking costs CLP 15000 per day. Is airport shuttle service offered by Sheraton Santiago Hotel and Convention Center? Yes, an airport shuttle is available. The charge is CLP 35000 per vehicle one way. What are the check-in and check-out times at Sheraton Santiago Hotel and Convention Center? You can check in from 3:00 PM to midnight. Check-out time is noon. Are there restaurants at or near Sheraton Santiago Hotel and Convention Center? Yes, there are 4 onsite restaurants.
Recent reviews
Fabulous 8.6 From 103 reviews
Exceptional
I loved everything My room overlooked the pool The deck around the pool needs maintenance but it’s a nice place to be and we enjoyed the food there plus the roomy cabanas
Barbara, us3 night trip
Exceptional
Santiago at end of great cruise
Couldn’t ask for a better ending to a South America cruise. The hotel facilities were great! Our black out shades were in bad shape but still worked otherwise the hotel was in great shape, breakfast buffet was wonderful. The staff in every area was fantastic!!
Dennis, us2 night trip
Exceptional
Beautiful facility with great outdoor. Buffet breakfast was super and plentiful
Heide, us1 night trip with friends
Exceptional
Leafy quiet park setting to explore Santiago
We used Santiago as a headquarters to explore Chile after a cruise. Wineries, beaches and history are all within a scenic 90 minute drive. The Sheraton Hotel & Conference Center is in a leafy neighborhood backing on an urban park with a gondola and just across the river from shopping and entertainment. The staff was wonderfully accommodating to assure we could enjoy the city without encountering protests.
Barry, gb2 night trip
Very Good
Very Good but just short of Great
Staff were super helpful but the hotel needed more space. Bc of a concurrent event, there was no space to sit out by the poolside for us regular guests. Overall the room was very comfortable; there was no tub, just a shower which could have been slightly bigger for an upper-class hotel. The restaurant food was very good as well and the wifi was consistently available. Concierge and front desk were always helpful.
Junor Rene, us2 night trip
Exceptional
Great hotel. Very comfortable, friendly staff. El Cid Restaurant was a wonderful experience. I highly recommend this Hotel if you are planning to visit Santiago. J Oliva
us2 night trip
Exceptional
Santiago Solo
Great service, wonderful food
us1 night trip
Very Good
A fun and relaxing stay!
It was a fine stay for my wife and I, however it must be stressed that arrangement for transportation from the airport must be made with the hotel to prevent trouble with thieves in cabs who seem to be uncontrolled in any effective manner.
David, us3 night romance trip
Fair
Bad Day ?? Not usual Sheraton standards
No soap. No do not disturb sign. Gift shop said had to go upstairs to change my money to buy stuff. Told buffet was open 6. Went said open at 7.30 and still not open or did open couldn’t find decaf coffee after all 6 stafff looked in sane draw. . Great looking property. Staff nice. Fancy restaraunt outstanding. .
Rick, ca1 night romance trip
Exceptional
Excellent in every way, not much near the hotel
Really comfortable, nice pool, several excellent restaurants, and the view from the 21st floor bar is definitely worth seeing. Rooms are spacious, internet works well, staff is friendly and helpful. There is not much within walking distance of the hotel though.
ca2 night romance trip
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