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1 room, 2 adults

Sheraton Santiago Hotel and Convention Center

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742, Chile

Luxury hotel with outdoor pool, connected to the convention center, near Costanera Center
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Lowest price€120
available on 03/01/2020Price may be available on other dates
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The following facilities will be closed from 30 December 2019 to 01 January 2020 (dates subject to change):
  • Swimming pool
  • One of the swimming pools

The following facilities are closed on Monday:
  • Indoor pool
  • Parking available
  • Parking available
  • Pool
  • Pool
  • Free WiFi in lobby
  • Free WiFi in lobby
  • Airport transfer
  • Airport transfer
  • Gym
  • Gym
  • Non-smoking
  • Non-smoking
  • Air Conditioning
  • Air Conditioning

Main amenities

  • 379 smoke-free guestrooms
  • Ski-in/ski-out access
  • 4 restaurants and 3 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Self parking
  • Spa services
  • Business center
  • Airport shuttle
  • In-room childcare
  • Terrace
  • Free WiFi in lobby

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • Costanera Center - 23 min walk
  • Santiago Metropolitan Park - 7 min walk
  • Sculpture Park - 10 min walk
  • Santiago Cable Car: Oasis Station - 13 min walk
  • Drugstore - 13 min walk
  • Sernatur - 13 min walk
  • Vivo Panorámico - 15 min walk
  • Clinica Santa Maria - 19 min walk
  • Santiago Cable Car: Tupahue Station - 20 min walk
  • Gran Torre Santiago - 20 min walk
  • Santiago Town Square - 2.5 mi / 4.1 km
More about the area
8.6Fabulous84See all 84 Hotels.com reviews
From 2,153 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Pool
Great pool
Location
Great location
Value
Value for money could be better

Sheraton Santiago Hotel and Convention Center

from €120
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Twin Beds, City View
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Twin Beds, Pool View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Superior Room, 1 King Bed, Pool View
  • Superior Room, 2 Twin Beds, Pool View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Club Room, Business Lounge Access, View
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access

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What’s around Sheraton Santiago Hotel and Convention Center

Landmarks

  • Costanera Center - 23 min walk
  • Santiago Metropolitan Park - 7 min walk
  • Sculpture Park - 10 min walk
  • Santiago Cable Car: Oasis Station - 13 min walk
  • Drugstore - 13 min walk
  • Sernatur - 13 min walk
  • Vivo Panorámico - 15 min walk
  • Clinica Santa Maria - 19 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 8 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Manuel Montt Station - 14 min walk
  • Los Leones Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
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At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *
Sheraton Santiago Hotel and Convention CenterCheck location

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Children's pool
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

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Special features

Dining

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center’s small print

Also known as

  • Hotel Sheraton Santiago
  • Sheraton Santiago Hotel and Convention Center Hotel Santiago
  • Santiago Sheraton
  • Santiago Sheraton Hotel
  • Sheraton Hotel Santiago
  • Sheraton Santiago
  • Sheraton Santiago Hotel
  • Sheraton Santiago Hotel Santiago
  • Sheraton Santiago Hotel and Convention Center Hotel
  • Sheraton Santiago Hotel and Convention Center Santiago

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Self parking costs CLP 15000 per day

Rollaway beds are available for CLP 30000.0 per stay

Buffet breakfast is offered for an extra charge of CLP 11000 for adults and CLP 11000 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

Wired Internet access is available in guestrooms for CLP 7240 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 84 reviews

Exceptional 10.0
Great hotel. Very comfortable, friendly staff. El Cid Restaurant was a wonderful experience. I highly recommend this Hotel if you are planning to visit Santiago. J Oliva
Sep 15, 2019Verified Hotels.com guest review
us2 night trip
Exceptional 10.0
Santiago Solo
Great service, wonderful food
Mar 25, 2019Verified Hotels.com guest review
usOther trip
Fair 4.0
Bad Day ?? Not usual Sheraton standards
No soap. No do not disturb sign. Gift shop said had to go upstairs to change my money to buy stuff. Told buffet was open 6. Went said open at 7.30 and still not open or did open couldn’t find decaf coffee after all 6 stafff looked in sane draw. . Great looking property. Staff nice. Fancy restaraunt outstanding. .
Jan 18, 2019Verified Hotels.com guest review
Rick, ca1 night romance trip
Exceptional 10.0
Excellent in every way, not much near the hotel
Really comfortable, nice pool, several excellent restaurants, and the view from the 21st floor bar is definitely worth seeing. Rooms are spacious, internet works well, staff is friendly and helpful. There is not much within walking distance of the hotel though.
Dec 22, 2018Verified Hotels.com guest review
caRomance trip
Very Good 8.0
Great wedding venue
Here for a wedding. The wedding venue was spectacular. There was some issues at check in, but they were resolved. Staff very pleasant. Rooms very comfortable. The hotel was near the places I needed to be.
Oct 12, 2018Verified Hotels.com guest review
ca2 night family trip
See all reviews

Sheraton Santiago Hotel and Convention Center

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