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All properties in Toronto, Ontario, Canada
1 room, 2 adults

Sheraton Centre Toronto Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
  • Dry cleaning/laundry service
123 Queen St W, Toronto, ON, M5H2M9, Canada

4-star hotel with 2 restaurants, near Nathan Phillips Square
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Pool
Great pool
Service
Fantastic service
Room
Great room

Sheraton Centre Toronto Hotel

from €141
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 2 Queen Beds, Non Smoking, Tower
  • Room, 1 King Bed, Non Smoking, Tower
  • Room, 1 King Bed, Balcony, Garden View
  • Club Room, 1 Queen Bed, Non Smoking, City View
  • Club Room, 2 Queen Beds, Business Lounge Access, City View
  • Club Room, 1 King Bed, Business Lounge Access, City View
  • Suite, 1 King Bed

What’s around Sheraton Centre Toronto Hotel

Landmarks

  • In Financial District
  • Nathan Phillips Square - 2 min walk
  • Toronto Eaton Centre - 7 min walk
  • Royal Alexandra Theatre - 8 min walk
  • Yonge-Dundas Square - 9 min walk
  • Princess of Wales Theatre - 10 min walk
  • Hockey Hall of Fame - 12 min walk
  • Metro Toronto Convention Centre - 13 min walk

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 22 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 11 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Bloor Station - 9 min drive
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,372 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 2 per room (up to 88 lbs)

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference space
  • Conference space size (feet) - 5383
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

BnB - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Link Café - This café serves breakfast and lunch. Open daily.

Shopsy's - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Quinn's Steakhouse & Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Centre Toronto Hotel’s small print

Also known as

  • Hotel Sheraton Toronto Centre
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs CAD 52 per day with in/out privileges

    Rollaway beds are available for CAD 30.0 per night

    Buffet breakfast is offered for an extra charge of CAD 28 per person (approximately)

    WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

    WiFi is available in public areas for CAD 14.95 per day (rates may vary)

    Wired Internet access is available in guestrooms for CAD 18.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Centre Toronto Hotel

    • Is there a pool at Sheraton Centre Toronto Hotel?
      Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton Centre Toronto Hotel?
      Yes, dogs stay free, with a limit of 2 per room and maximum weight of 88 lbs per pet. Service animals are exempt from fees.
    • Is parking offered at Sheraton Centre Toronto Hotel?
      Yes. Valet parking costs CAD 52 per day.
    • What are the check-in and check-out times at Sheraton Centre Toronto Hotel?
      You can check in from 3 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sheraton Centre Toronto Hotel?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Fabulous 8.8 From 2,668 reviews

    Exceptional 10.0
    Weekend break
    Amazing service from check in to check out will definitely try make it back
    Sandra, ie2 night trip with friends
    Exceptional 10.0
    Great location, perfect for family.
    Excellent stay. Stay were very accommodating. I would only add that housekeeping need to be made aware of the number of guest staying as they seem to leave toileteries and water sufficent for only 2 adults. When travelling with a family of 5, one would prefer not reminding housekeeping. Though when request was placed for more water, etc they were good at responding.
    VINOD, ie4 night family trip
    Exceptional 10.0
    Family stay while visiting relatives nearby
    Clean, quiet and comfortable family room; buffet breakfast included was great value. Indoor-outdoor pool let us swim in the snow on Christmas Eve! Great gym and sauna facilities. Staff very attentive. View overlooking New Year fireworks! Staff very attentive and friendly.
    Mark, ie14 night family trip
    Very Good 8.0
    Hotel was in a good location. Room was great however tea making facilities were poor. As with many Sheridan hotels they have a tea/coffee maker, which is just appalling for making tea (taste of old coffee in tea). What's wrong with a simple small cheap $10 kettle? Same issue in Sheridan on the Falls
    Jim, ie1 night romance trip
    Exceptional 10.0
    Great outside bathroom condition.
    Just felt small thing like stains on the wallpaper in the bathroom could be washed away or fixed. Caulking was half done in the tub, part white caulking part beige. Doesn’t seem to Sheraton standard. But everything else was great.
    Adam, ca1 night family trip
    Good 6.0
    The OK stay
    The staff where very friendly and well presented when approached. The only thing I have had an issue there with is the internet. Either it’s a hit or miss every hour. At least I didn’t have to pay for the internet which was really expensive and the room it self already is expensive a day. When I got there the bed sheets had stains which I didn’t mention because I am really not a caring person towards such small inaccurate mistakes. As well, I didn’t get my 100$ deposit back into my account. It might take a bit but I’m not sure about the wait time towards it so that is another thing I’m mentioning. In all honesty my rating is 2.9/5 to this room. I use to come to this hotel last year summer time all the time, and this time it wasn’t the same...
    Amir, ca3 night trip
    Exceptional 10.0
    Room was clean modern and great amenities
    Darryl, ca2 night business trip
    Exceptional 10.0
    Sheraton Centre has great views and nice amenities. Location is perfect too.
    Michael, ca1 night trip
    Exceptional 10.0
    A repeat customer
    I have stayed at this property many times. Great location, reasonable prices, great facilities. Service in the restaurant could be improved a little but overall this hotel is strongly recommended. The indoor/outdoor pool (including in the dead of winter) is both unique and awesome.
    Michael, us1 night business trip
    Good 6.0
    Always a very long wait to check in Hotels staff are not welcoming or friendly Rooms desperately need upgrading Tattered and old looking hotel
    Michael, ca1 night trip

    Sheraton Centre Toronto Hotel

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