Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Mexico City, Mexico

Sheraton Mexico City Maria Isabel Hotel

4-star hotel with outdoor pool, near The Angel of Independence Monument

From
€86
  • Breakfast meal
  • Guest Room
  • Pool
  • Rooftop Pool
  • Guest Room
1 / 127Guest Room
8.8Fabulous
  • actually we had a problem with yr front dest abt currencies i rcvd an invoice from you…

    Jan 16, 2018

  • The view was really nice!

    Oct 26, 2020

See all 1,408 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 756 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Reforma
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Museo Nacional de Antropologia - 29 min walk
  • Reforma 222 - 9 min walk
  • Castillo de Chapultepec - 26 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Classic Room, 1 King Bed, Non Smoking, Tower
  • Classic Room, 2 Double Beds, Non Smoking, Tower
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking, Tower
  • Deluxe Room, 2 Double Beds, Non Smoking, Tower
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, Business Lounge Access
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access
  • Junior Suite, 1 Bedroom, Business Lounge Access
  • Club Suite, 1 Bedroom, Business Lounge Access, Corner

Location

  • In Reforma
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk

What’s around

Landmarks

  • In Reforma
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Museo Nacional de Antropologia - 29 min walk
  • Reforma 222 - 9 min walk
  • Castillo de Chapultepec - 26 min walk
  • British Embassy - 5 min walk
  • Diana the Huntress Fountain - 8 min walk
  • Cuauhtemoc Monument - 11 min walk
  • Cibeles Fountain - 14 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 30 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 13 min walk
  • Insurgentes Station - 13 min walk
  • Chapultepec Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room (up to 40 lbs)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (MXN 170 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Tennis on site
  • Spa services on site
  • Steam room
  • Fitness classes on site
  • Sauna

Working away

  • Business center
  • Conference space
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Hotel Isabel Sheraton
  • Sheraton Maria Isabel Towers Mexico City
  • Sheraton Mexico City Maria Isabel Hotel
  • Sheraton Mexico City Maria Isabel
  • Sheraton Maria Isabel
  • Mexico City Sheraton
  • Sheraton Mexico City Maria Isabel Hotel Hotel
  • Sheraton Mexico City Maria Isabel Hotel Mexico City
  • Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
  • Maria Sheraton
  • Sheraton Isabel
  • Sheraton Isabel Maria
  • Sheraton Maria
  • Sheraton Maria Isabel Hotel
  • Sheraton Maria Isabel Hotel & Towers
  • Sheraton Maria Isabel Hotel & Towers Mexico City
  • Sheraton Maria Isabel Towers

Optional extras

Valet parking costs MXN 170 per day

Buffet breakfast is offered for an extra charge of MXN 345 for adults and MXN 173 for children (approximately)

Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 199 per night (rates may vary)

WiFi is available in public areas for MXN 199 per night (rates may vary)

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 170 per day. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Fiebre de Malta (4-min walk), El Caminero (4-min walk), and Les Moustaches (4-min walk).
  • Yes, an airport shuttle is available.
  • Recommended spots to visit include The Angel of Independence Monument (2-min walk) and U.S. Embassy (4-min walk), along with British Embassy (5-min walk) and Diana the Huntress Fountain (8-min walk).
8.8Fabulous
  • 10.0Exceptional

    Great location and view!!

    Cristina, 2 night trip with friends, Oct 29, 2020

    Verified Hotels.com guest review

  • 8.0Very Good

    I would definitely recommend this hotel. Checking in was a breeze and the staff are very accommodating. And room was super clean. The locations is walking distance from the mall, Starbucks, restaurant and sight seeing.

    1 night romance trip, Oct 15, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Weekend getaway

    Super clean hotel in a great neighborhood. staff was excellent!

    1 night trip with friends, Oct 9, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Excellent service and care during the pandemic! The hotel took every precautions to keep us safe during our stay.

    CaliClaire, 2 night family trip, Oct 1, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Fantastic service!! The hotel is taking every precaution to protect staff and guests from COVID. Impeccable!! Food was delicious and every single person was eager and willing to help in any way possible. Highly recommended

    3 night business trip, Sep 1, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Great hotel

    Ya really good hotel and with a beautiful view

    Alberto M, 2 night business trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    The property was spotless and during this time of COVID-19 the staff keep everything super clean and they made sure everyone was being safe and sterile. I felt really safe at Sheraton.

    H.C., 1 night romance trip, Jul 8, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Good service Right next to the US embassy Has restaurants near by

    2 night trip, Jun 22, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Great Hotel and great service

    Jorge, 1 night business trip, Jun 16, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    When we say Sheraton is synonymous of the best. Glad to stay , twice, at Sheraton in a week

    1 night romance trip, Mar 13, 2020

    Verified Orbitz guest review

See all 1,408 reviews