Suter Palace Heritage Boutique Hotel

Photo gallery for Suter Palace Heritage Boutique Hotel

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Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
100-inch Smart TV with premium TV channels, TV

Overview of Suter Palace Heritage Boutique Hotel

Suter Palace Heritage Boutique Hotel

5.0 star property
Luxury hotel with restaurant, near Piata Unirii

7.6/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is €150
Price available on 03/07/2022
Map
Aleea Suter, Bucharest, Bucharest, 40547
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • 24-hour room service
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Sector 4
  • Casino at JW Marriott Bucharest Grand Hotel - 26 min walk
  • Carol Park - 2 min drive
  • Piata Unirii - 8 min drive
  • Palace of the Parliament - 8 min drive
  • National Museum of Romanian History - 9 min drive
  • University of Bucharest - 11 min drive
  • Bucharest City Hall - 10 min drive
  • Bucharest Mall - 12 min drive
  • Romanian National Opera - 12 min drive
  • National Museum of Art of Romania - 15 min drive

Getting around

  • Bucharest (OTP-Henri Coanda Intl.) - 36 min drive
  • Polizu - 16 min drive
  • Gara de Nord - 18 min drive
  • Bucharest Baneasa Station - 28 min drive
  • Timpuri Noi - 28 min walk
  • Airport shuttle (surcharge)

About this property

Suter Palace Heritage Boutique Hotel

Suter Palace Heritage Boutique Hotel offers an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the helpful staff and walkability.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Winery release events

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness centre
  • Sauna

Languages spoken

  • English
  • Italian
  • Romanian
  • Spanish

Room amenities

Be entertained

  • 100-inch Smart TV
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Airport shuttle service for children costs EUR 35 (one-way)
  • Guests must contact this property in advance to reserve rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.

Also known as

Suter Heritage Hotel Bucharest
Suter Palace Heritage Boutique Hotel Hotel
Suter Palace Heritage Boutique Hotel Bucharest
Suter Palace Heritage Boutique Hotel Hotel Bucharest

Frequently asked questions

Overall score and ratings

7.6

Good

9.3/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

8.1/10

Property conditions & facilities

6.7/10

Eco-friendliness

4/10 Fair

Hotel only with wonderful location
I paid for room with 366 sg feet and I received first, one room with 248 sg feet. After discussion with the person from Reception I rcvd a room with 366 sg feet. In the room, the temperature was very low, the equipment for heating almost not exist.
GabrielCosmin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

You have Expectations? Go somewhere else
If this is Bucharest's most luxurious hotel, then I don't want to know about the other 5* properties. Instead of being helpful and friendly, the staff is behaving very arrogant. Helping with the luggage? After asking twice and not without rolling their eyes. They wouldn't allow taking pictures with a mobile phone inside the hotel, as a paying guest, because they consider themselves very "exclusive". 10 minutes before the end of breakfast time, the waitress sees herself unable to take an order for some eggs because the kitchen "closes", though the restaurant is opened non stop. At lunch we ordered a Tuna Tatar, which took 45 minutes! The furniture inside the Suite has witnessed Ceausescu. The complete hotel is a joke and not worth half the price. If you have any expectations go something else.
Marcus, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Surprising
Genuinely amazed at the building details and the level of service. The rooms are themselves impressive but it's the staff that really shine and made our visit special. If you're looking for a bit of trivia about the place, find Marian, the night porter.
Andrei, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience at Suter Palace Heritage!
We visited the place with a friend and booked 2 Deluxe Chic Rooms for 2 nights. They were both great, spacious and in an elegant style. The service was friendly, competent and helpful. The breakfast was a la carte and delicious. Good location in the center of the city. The whole hotel is very elegant and makes you feel really relaxed. Strongly recommend it!
Vladislav, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

comfortable hotel, but do not expect 5* service
Firstly, the rooms are very comfortable if not a bit over the top in the decor - very opulent. Not my style, a little old fashioned. Not a fan of having multiple decorative cushions and throws as these are unlikely to be changed between guests. Secondly, the hotel is in a quiet residential location and offers a great restaurant. However, the staff really need some training. The service does not match what you may expect of a 5* hotel or the price point. The waiting staff are inexperienced and offer an inconsistent service - some are attentive, others not or unsure of what they’re doing. Breakfast is not a fast operation, so allow plenty of time - not ideal unless you’ve time to kill. Also, the night receptionist didn’t know how to settle my account on checkout so I had to leave my card details and wait to receive an invoice via email after I had left.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Poor reception& breakfast. Surcharge to transport
1) Very bed receptionist! He didn’t tell me anything about Hotel, facikitiea, breakfast etc. He doesn’t understan English well. He doesn’t know what is deposit and payment quaranty. 2) Very poor breakfast. You will feel like u wake up in hostel not a five star hotel. Can u imagine this poor breakfast is 20€ in Romania!! More than dinner! 3) I get airport transfer service from Hotel. They charge me 35€ however I checked my booking derails over hotels.com. In my booking, it says 25€! 4) Hotel has sauna and fitness room however i haven’t seen thanks to receptionist! Good things: Very well restaurant. Food are amazing except for breakfast. I still can’t believe and make me angree that I paid more breakfast than a dinner!! Late check out for free. Chick room To sum up, It doesn’t worth the money. I feel that I have been cheated by breakfast and transport as well as I didn’t use Hotel spa facilities.
Bayram, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Romanian luxury
A beautiful palace hidden down a no exit road. Quiet area with lovely views of the parliament building and across Bucharest from the hill. Security at the hotel. Nice staff. Stayed in such a beautiful room. The decor is amazing with wonderful furniture. There is a coffee machine too. There is no information in the room about the hotel. I had no idea what time breakfast was or that there was a sauna downstairs too. I tried to ring reception but the phones didn’t work, so I couldn’t get any more water in the room or find out any information. There should be a folder in the room with information and the phones should work and the staff should be more helpful with this information. I walked into town from here and it was a nice walk, but took a taxi back at night.
2-night trip
Verified Hotels.com guest review

8/10 Very good

8-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review