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Casual de las Olas San Sebastian

2.0 star property
Pet-friendly hotel connected to a railway/underground station, within easy reach of Reale Arena

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Casual de las Olas San Sebastian

Photo gallery for Casual de las Olas San Sebastian

Point of interest
Point of interest
Hypo-allergenic bedding, minibar, individually decorated, desk
Daily buffet breakfast (EUR 11 per person)
Reception

Overview of Casual de las Olas San Sebastian

9.0

Superb

Property highlights

  • Pet-friendly
  • Parking available
  • Air conditioning
  • Free WiFi
  • Electric vehicle charging point
  • 24/7 front desk
Map
Plaza Pio XII, 2, San Sebastián, 20010
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar

Room options

View all photos for Premium Double Room, 1 Double Bed

Premium Double Room, 1 Double Bed

Premium Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, individually decorated, desk

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

  • 19 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, individually decorated, desk

Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Amara
  • Bay of Biscay - 3 min drive
  • Concha Beach - 6 min drive
  • Donostia-San Sebastian Aquarium - 6 min drive

Getting around

  • San Sebastian (EAS) - 21 min drive
  • Biarritz (BIQ-Pays Basque) - 37 min drive
  • Bilbao (BIO) - 62 min drive
  • San Sebastian Amara Station - 9 min walk
  • Donostia-San Sebastián Station - 16 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 16 min walk

Restaurants

  • Cafeteria la Plaza - 2 min walk
  • S7ete - 4 min walk
  • Tick Tack - 8 min walk
  • Capricis - 3 min walk
  • Bar Campus - 7 min walk

About this property

Casual de las Olas San Sebastian

Located in the entertainment district, Casual de las Olas San Sebastian is a great choice for a stay in San Sebastián.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (3 total, up to 33 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 20 per night)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (EUR 20 per night); booking required

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:30 AM on weekends

What to do

  • Bike tour information

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 7 for children
  • Late checkout can be arranged for an extra charge of EUR 9 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self-parking costs EUR 20 per night
  • Parking is available nearby and costs EUR 20 per night (328 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Casual Las Olas San Sebastian
Casual de las Olas San Sebastian Hotel
Casual de las Olas San Sebastian San Sebastián
Casual de las Olas San Sebastian Hotel San Sebastián

Frequently asked questions

Does Casual de las Olas San Sebastian offer free cancellation for a full refund?
Yes, Casual de las Olas San Sebastian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casual de las Olas San Sebastian?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casual de las Olas San Sebastian?
Yes, pets are welcome, with a limit of 3 total and maximum weight of 33 lb per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Casual de las Olas San Sebastian?
Yes. Self-parking costs EUR 20 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Casual de las Olas San Sebastian?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 9 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Casual de las Olas San Sebastian?
No, this hotel doesn't have a casino, but Casino Kursaal (4-min drive) is nearby.
What is there to do at Casual de las Olas San Sebastian and nearby?
Recommended spots to visit include Reale Arena (12-min walk) and Concha Beach (1 mi), along with Bay of Biscay (1.1 mi) and Zurriola Beach (1.4 mi).
What's the area around Casual de las Olas San Sebastian like?
Casual de las Olas San Sebastian is a short 9-minute walk from San Sebastian Amara Station and 12 minutes' walk from Reale Arena.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved it, weird balcony
I loved this hotel. The most comfortable beds and pillows of everywhere I've stayed in Spain. It's a 25-30 minute walk to the center of the town and beach. There aren't cabs so just note this. The only thing that was really strange was that you share a balcony with your neighbour with no partition. This worked out great for me as we became good friends but as a female - little scary. Overall, great stay
Kelly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice clean place, helpful staff
Thelma Faith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hard to find, but worth the hunt
We had a fantastic stay! We really enjoyed the area, the amenities, the beautiful room and the helpful service. The hotel was a little difficult to find and they could explain a little better, but otherwise it was great.
Jeffrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not Planning to Stay here Again
Nice location and comfortable. We were staying with a group and small items started to go missing. We overheard another guest reporting the same issue. The staff appeared pretty indifferent to the missing items. There was no in room safe for valuables. The most valuable item that went missing was a pair of Rayban Sunglasses that disappeared while we were downstairs at breakfast. Other items were costume jewelry and a phone charging cord. This could happen anywhere I suppose but it is first time experiencing petty theft in a hotel.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Bathroom sink was blocked and water not running down. Also we could not lock the door as the lock handle was broken. Overall we had a nice welcome by the stuff
Sebastian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel . com is not helpful, don’t use them
did not stay, tried to cancel this reservation, received no response from the hotel
Vanessa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Clean but basic
The hotel was ok ! Bit of a walk to centre and room clean but basic. The breakfast was plentiful and the staff were very friendly and helpful.
jill, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARIA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
Convenient location. Pleasant staff. Only downside was they advertised parking available but said they had none left when we checked in. Price to park one night was half the cost of the room.
1-night trip
Verified Hotels.com guest review

2/10 Poor

2 Star Hotel and the worst stay of our trip
We stayed in multiple hotels on our trip around the Basque country area and this was by far the worst. 1. The room when we arrived was not sufficiently clean and had brown marks all along the windows, and markings on the walls where paint had been rubbed off. 2. Unless you stick only to bread and croissants, the breakfast was terrible and inconsistent, some days the food was barely edible and others it was actually okay! The coffee was a disappointment. 3. The cleaning of the room during our stay was also inconsistent, some maids cleaned the rooms properly and others left the bin still full even though it had nappies inside from our daughter (3 years old). 4. The beds and bedding were not changed until the night before we left, my wife accidentally marked a pillow with some lipstick in her sleep but that pillow cover was then not changed for 3 cleanings in a row even though the bed had been made. Note that you MUST put the sign outside to say that you want room service, as they will not automatically clean the room. The worst part of it all though is the price, I could have booked the lovely 4 star hotel just around the corner which had good coffee and breakfast for the same price as here! But I was fooled by the nice pictures and reviews on here and elsewhere....
Lipstick stained pillow that was not changed for 3 visits by the cleaning staff
Bin not emptied by the cleaning staff
Gregory, 5-night family trip
Verified Hotels.com guest review