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Hotel New Folias

Photo gallery for Hotel New Folias

Exterior
2 outdoor pools, open 11:00 AM to 5:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 11:00 AM to 5:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 11:00 AM to 5:00 PM, pool umbrellas, pool loungers
Apartment, 2 Bedrooms, Balcony, Sea View | View from room

Overview of Hotel New Folias

Hotel New Folias

3-star property
3-star beach hotel with pool bar, near English Beach

8.4/10 Very good

175 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
Calle las Retamas, 17, San Bartolome de Tirajana, 35100

Room options

About this area

What's nearby

  • Yumbo Shopping Center - 15 min drive
  • Maspalomas Dunes - 9 min drive
  • Maspalomas Lighthouse - 13 min drive
  • Puerto Rico Beach - 26 min drive
  • Amadores Beach - 19 min drive
  • Playa del Cura - 29 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Heladería cacao - 6 min walk
  • Mälaren - 6 min walk
  • Restaurant Anno Domini - 6 min walk
  • Sapore Di Mare - 6 min walk
  • Pizzissima - 7 min walk

About this property

Hotel New Folias

Hotel New Folias offers an airport shuttle (available 24 hours) for EUR 35 per vehicle one-way. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at TIME San Agusín, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the helpful staff and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 5 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Free off-site parking within 98 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Bike parking

Accessibility

  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Weekly housekeeping
  • In-room safe (surcharge)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

TIME San Agusín – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Folías Garden – This bar only serves breakfast. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 9 for adults and EUR 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)
  • Safes in guest rooms can be used for EUR 2.50 per day

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Parking

  • Self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Pool access available from 11:00 AM to 5:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel New Folias Hotel
Hotel New Folias San Bartolome de Tirajana
Hotel New Folias Hotel San Bartolome de Tirajana

Frequently asked questions

Does Hotel New Folias offer free cancellation for a full refund?
Yes, Hotel New Folias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Folias?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel New Folias?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 11:00 AM to 5:00 PM.
Are pets allowed at Hotel New Folias?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel New Folias?
Yes. Self-parking costs EUR 5 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel New Folias?
Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.
What are the check-in and check-out times at Hotel New Folias?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel New Folias and nearby?
Hotel New Folias has 2 outdoor pools and a garden.
Are there restaurants at or near Hotel New Folias?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Italian cuisine. Nearby restaurants include heladería cacao (6-min walk), Mälaren (6-min walk) and Restaurant Anno Domini (6-min walk).
Does Hotel New Folias have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Hotel New Folias like?
Hotel New Folias is a short 4-minute walk from San Agustin Beach and 3 minutes' walk from Paseo Costa Canaria. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect in every way…. We’ll be back!!
A relaxing break in a fabulous hotel. Lovely and quiet and within walking distance to beach, shops and restaurants. Great path (passeo) running alongside beach for early morning run/walk. Staff at hotel exceptional and very helpful with any queries or if we needed any info. Allowed us to check in early as our room was ready so an added bonus. Room was lovely- starting to get a little tired looking but nothing major and everything we needed for a week was there. Great views from the balcony. Pool gorgeous although VERY chilly ( told it was 20C but not sure their temp gauge working!! Plenty of sun loungers (no reservation allowed) and a fabulous pool attendant who would supply you with a mattress for your lounger everyday and always found a space for you whether you wanted sun or shade!
sharon, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely clean hotel in quiet bit of gran canaria.Bus stop shops bars ect just down road.Staff were lovely.Nice pool area with bar.Will return.
sandra, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location
Duncan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Quick and early check-in, everything explained, Very clean, rooms serviced each day, decent pool bar and very nice pool. Would stay again
Andrew, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Kestutis, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff very welcoming. The room and hotel extremely clean throughout. We had a kitchenette which had all you need despite being a very compact area. Beautiful sea and pool view. Food and drink prices on site very good value and not pricey like other hotels. Shopping centre and buses both 5 minutes walk away. Walk to seafront in a few minutes. Beautiful park out front and back of hotel. San Agustín is really upmarket and beachfront beautiful and not packed or overrun with people. Would definitely recommend this hotel and surrounding area. I’ve been to 4 star hotels and this one is the best. No night entertainment but we weren’t looking for that as we tend to go out for the day to different places on bus like más palomas and puerto Mogán and Las Palmas and playa del ingles all by bus very cheaply and easily.
Ingrid, 14-night romance trip
Verified Expedia guest review

8/10 Very good

After staying in 2 other places before spending our last 2 nights here this was the nicest, quietest hotel of the trip with a lovely beach a stone's throw away. I'd have rated it higher but didn't try the restaurant.
Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel has a lovely location on a small hill so upper floor rooms have an amazing sea view and view of the sand dunes. The staff were helpful and attentive and the rooms well presented. It’s a short walk to the beach and San Agustin shopping centre and a short RCI ride from Playa del Ingles, I would stay again
Barry, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staffs are very friendly. Breakfast was excellent, worthy to pay for it.
Edmilson, 5-night trip
Verified Expedia guest review

8/10 Very good

Above average
We chose this hotel based on pictures, and available parking. Hotel was nicely located with green areas on both sides and good parking. Hotel and beds a little bit worn. Small balconys with cigarette smoke drifting in from neighbours but nice view. Quite booring breakfast. But all in all, we enjoyed the stay and would absolutely stay again.
Ernst Otto, 7-night trip
Verified Hotels.com guest review