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Otterburn Castle Country House Hotel

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Exterior
Premium bedding, iron/ironing board, cots/infant beds, rollaway beds
Premium bedding, iron/ironing board, cots/infant beds, rollaway beds
Premium bedding, iron/ironing board, cots/infant beds, rollaway beds
Flat-screen TV

Overview of Otterburn Castle Country House Hotel

Otterburn Castle Country House Hotel

4.0 star property
4-star hotel in Newcastle-upon-Tyne with restaurant and bar/lounge

9.4/10 Exceptional

81 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Otterburn, Newcastle-upon-Tyne, England, NE19 1NS

Room options

About this area

What's nearby

  • St. James' Park - 48 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 36 min drive
  • Hexham Station - 28 min drive
  • Haydon Bridge Station - 33 min drive

Restaurants

  • The Border Reiver - 2 min walk
  • Weavers Restaurant - 4 min walk
  • Otterburn Working Mens Club - 6 min walk
  • Bird in Bush - 4 min drive
  • Impromptu Tea Room - 4 min drive

About this property

Otterburn Castle Country House Hotel

Enjoy your visit to Newcastle-upon-Tyne with a stay at Otterburn Castle Country House Hotel. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 10.0 per day
  • Rollaway beds are available for GBP 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Otterburn Castle Country House
Otterburn Castle Country House Hotel Hotel
Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Otterburn Castle Country House Hotel offer free cancellation for a full refund?
Yes, Otterburn Castle Country House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Otterburn Castle Country House Hotel?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Otterburn Castle Country House Hotel on 10 February 2023 start from €177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Otterburn Castle Country House Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Otterburn Castle Country House Hotel?
Yes, dogs are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Otterburn Castle Country House Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Otterburn Castle Country House Hotel?
You can check in from 3:00 PM - 6:00 PM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM.
What is there to do at Otterburn Castle Country House Hotel and nearby?
Otterburn Castle Country House Hotel has a picnic area and a garden.
Are there restaurants at or near Otterburn Castle Country House Hotel?
Yes, there's an on-site restaurant that offers British cuisine. Nearby restaurants include Weavers Restaurant (4-min walk), Otterburn Working Mens Club (6-min walk) and Bird in Bush (3.2 mi).
Does Otterburn Castle Country House Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.6/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

N, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a fab place, friendly helpful staff, lovely breakfast would recommend and would stay again thank you xx
Janet, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay
Brilliant place owner lovely a relaxing friendly place. Food amazing. Would love to stay there again. Had a great couple of days
Janet, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 1-night trip
Verified Expedia guest review

8/10 Very good

Wonderful, historic building owned & run by a mother-son family & friends. Warm welcome & Eleanor offered a fascinating recount of the building’s varied history when asked. Lovely dinner & breakfast served. Clean rooms & comfy beds (just no WiFi in room - available in lounge & bar area). Super grounds and location. Unique stay. Absolutely worth a visit if in area.
Lorna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The castle is really nice, the grounds are beautiful, the staff is amazing and the breakfast is 5*
Csilla, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a one night stay which was last minute. The castle and owners are wonderful. The owners could not do enough for you. So friendly and caring. We would definitely recommend. It was our puppy’s first trip away from home and the hosts made her feel equally welcome. Breakfast was perfect. Bed was comfy. A very relaxed stay.
Julie, 1-night trip
Verified Expedia guest review