Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
What's nearby
Dubai Palace Casino - 5 min walk - 0.5 km
Plaza Las Americas - 6 min walk - 0.6 km
Plaza 28 - 3 min drive - 2.5 km
Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
Playa Tortugas - 11 min drive - 6.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
Airport drop-off service
Restaurants
Starbucks - 8 min walk
Boston's Pizza Cancún - 4 min walk
Hooters - 7 min walk
Starbucks - 1 min walk
Toks - 8 min walk
About this property
ibis Cancun Centro
Ibis Cancun Centro puts you a short five-minute drive from Plaza Las Americas and Plaza 28. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers love the helpful staff and nearby shopping.
Languages
English, Spanish
At a glance
Hotel size
190 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (MXN 100 per stay)
Covered on-site valet parking (MXN 100 per stay)
Wheelchair-accessible parking on site
Transfers
Airport drop-off on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 259 for adults and MXN 130 for children
Airport shuttle service is offered for an extra charge of MXN 500 per vehicle. Maximum occupancy 4
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Covered self-parking costs MXN 100 per stay
Covered valet parking costs MXN 100 per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
ibis Cancun Centro Hotel
ibis Cancun Centro
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
Frequently asked questions
Does ibis Cancun Centro offer free cancellation for a full refund?
Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Cancun Centro?
Yes, dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at ibis Cancun Centro?
Yes. Self-parking costs MXN 100 per stay. Valet parking costs MXN 100 per stay.
Is an airport shuttle service offered by ibis Cancun Centro?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 500 per vehicle.
What are the check-in and check-out times at ibis Cancun Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at ibis Cancun Centro?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.
Are there restaurants at or near ibis Cancun Centro?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around ibis Cancun Centro like?
Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 5 minutes' walk from Dubai Palace Casino.
ibis Cancun Centro Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
17 November 2024
Jerry Zhaohui
Jerry Zhaohui, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Edouard
Edouard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Andrés
Andrés, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Muy agradable. El Hotel Ibis Cancún, está ubicado en una zona muy agradable de la Cd. de Cancún.
JORGE ANDRES
JORGE ANDRES, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Really nice!
Pako
Pako, 2-night trip
Verified Expedia guest review
8/10 Very good
14 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 August 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
3 August 2024
For the price and area it was a good deal.
Martha
Martha, 1-night trip
Verified Expedia guest review
6/10 Good
2 August 2024
El servicio e instalaciones están bien, sin embargo el colchón y almohadas son terribles, no se puede descansar, deberían de mejorarlas.
Arlette
Arlette, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
So confortable!
I love it! Was close to everthing! People at the breakfast qas ao friendly! Thank you for everything!
Sandy
Sandy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Nono
Arash
Arash, 1-night trip
Verified Expedia guest review
8/10 Very good
22 July 2024
HECTOR
HECTOR, 1-night trip
Verified Expedia guest review
6/10 Good
20 July 2024
Very small shower and toilets
Timmie
Timmie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Carl
Carl, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Good price and location
Alessandra
Alessandra, 1-night trip
Verified Expedia guest review
2/10 Poor
8 July 2024
Staff not knowledgeable about services didn’t accommodate to our request the receptionist gave us one bed small room uncomfortable
Jorge
Jorge, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Definitivamente lo recomiendo, cerca de aeropuerto, cerca de plaza comercial donde tienen mucha comida, un pequeño Walmart en el primer piso, valley parking etc
El cuarto es pequeño pero cómodo y tranquilo
Karen
Karen, 1-night family trip
Verified Expedia guest review
6/10 Good
1 July 2024
Do not let them order you a taxi, they have a way of double charging you. Taxi they ordered for me charge me twice and extremely high. Uber was 280 pesos to the airport when i checked, and taxi charge 650 pesos from me. They will ask you to use card for payment and claim it doesn't go through. It showed a different cab company charged you on ur bank history, and they show you their transaction which doesn't have nothing on. I had to go to the atm to pay her 650 pesos. Just so you know, go with cash ONLY!
Habib
Habib, 1-night trip
Verified Expedia guest review
8/10 Very good
1 July 2024
Safe clean cozy downtown cancun.
Everything was close by main center downtown cancan, shops,restaurants and theaters uber services are quick to pick you wherever you want to go. Small rooms quite perfect to sleep 😴 beds were good cozy.
Windows well unfortunately you can't open. Has a walmart under wonderful store you can get some quick snacks. No refrigerator in the rooms that a sad they don't have a bucket to put ice so you have to buy a little cooler if you want to. Staff was nice room clean that a plus.safe also to stay they have security so you can enjoy your stay.
Elizabeth
Elizabeth, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 June 2024
Erick
Erick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Yolanda
Yolanda, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 June 2024
There's an odd smell in the room. Like the air conditioner couldn't remove the humidity out of the room.