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The Black Swan - The Inn Collection Group

4.0 star property
York hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Black Swan - The Inn Collection Group

Front of property – evening/night
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Bar (on property)
Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee/tea in a common area
  • Garden
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking
The current price is €101
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Heating
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

2 bars/lounges
The Feathers Hotel, Helmsley, North Yorkshire
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 448 reviews
The price is €89
includes taxes & fees
23 Nov - 24 Nov
The Feathers Hotel, Helmsley, North Yorkshire
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About the area

Map
Market Place, Helmsley, York, England, YO62 5BJ

What's nearby

  • Helmsley Arts Centre - 2 min walk - 0.2 km
  • Duncombe Park - 3 min walk - 0.3 km
  • Cleveland Way - 3 min walk - 0.3 km
  • Helmsley Castle - 4 min walk - 0.4 km
  • Hemsley Walled Garden - 6 min walk - 0.5 km

Getting around

  • Durham (MME-Teesside Intl.) - 56 min drive
  • Leeds (LBA-Leeds Bradford) - 70 min drive
  • Thirsk Station - 22 min drive
  • Malton Station - 24 min drive
  • Northallerton Station - 30 min drive

Restaurants

  • ‪The Fairfax Arms - ‬8 min drive
  • ‪The Feathers Hotel - ‬1 min walk
  • ‪Kirks Coffee Shop - ‬7 min drive
  • ‪The Royal Oak - ‬1 min walk
  • ‪The Star Inn - ‬4 min drive

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group is a great choice for a stay in York. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Banquet hall
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 25 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?

Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Black Swan - The Inn Collection Group?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Black Swan - The Inn Collection Group?

Yes, there's free self parking.

What are the check-in and check-out times at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.

What is there to do at The Black Swan - The Inn Collection Group and nearby?

The Black Swan - The Inn Collection Group has a garden.

Are there restaurants at or near The Black Swan - The Inn Collection Group?

Yes, there's an on-site restaurant.

What's the area around The Black Swan - The Inn Collection Group like?

The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 4 minutes' walk from Duncombe Park.

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Reviews

The Black Swan - The Inn Collection Group Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Pet owners were provided with rooms close to outside doors for convenient access. (3 reviews)
  • Food was superb, with excellent full English breakfast and very good evening meals. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Location
Bed
Parking
Pub
Bar
Building

Reviews

10/10 Exceptional

Lovely comfortable room, free parking, great staff
Julie, 1-night trip

8/10 Very good

Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stephen, 2-night trip

10/10 Exceptional

Comfortable stay

We had a good stay in every way and will certainly stay there again
Anthea, 1-night trip

10/10 Exceptional

Top Job - no complaints

We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
Alan, 2-night trip

8/10 Very good

good standard rooms

Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
Colin, 2-night trip

8/10 Very good

Comfy bed for the night
Anna, 1-night trip

10/10 Exceptional

Highly recommended
Anthony, 4-night trip

8/10 Very good

Friendly and comfortable hotel

Very comfortable stay. Friendly staff.
David, 2-night trip

10/10 Exceptional

Excellent

Very nice hotel and very friendly helpful staff.
1-night trip

8/10 Very good

Great location.

Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael, 1-night trip

10/10 Exceptional

one night stopover

one night stop over was good
Stuart, 1-night trip

10/10 Exceptional

Very old property with loads of character and charm.Brilliant location in this lovely North Yorkshire village.
Jeremy, 2-night trip

10/10 Exceptional

The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Tracy, 2-night trip

10/10 Exceptional

Great hotel

Had a fab weekend away at the Black Swan Helmsley. Lovely welcoming staff and very attentive to make our stay just great. Food and drinks very nice and rooms very clean and comfortable. Thankyou
Norma, 2-night trip

10/10 Exceptional

Lovely clean room and very comfy
Rebecca, 1-night trip

8/10 Very good

Lovely room and staff, food on the evening wasnt too good and breakfast just ok, stopped here last year and food was great but not impressed this time but great its a dog friendly hotel, would stay again but eat elsewhere
paula, 2-night trip

10/10 Exceptional

A little piece of paradise in gods own county

Our fourth stay at The Black Swan and it never disappoints. We stayed with our dog Polly and as the hotel is dog friendly there were several other guests with their dogs. The hotel is always very peaceful and quiet when we stay and the room was very cosy and comfortable. Staff are always very friendly and engaging. Food and bar service always excellent. We’re planning on staying here again with family to celebrate my 60th as we love the pub, Helmsley and the area.
Stephen, 1-night trip

8/10 Very good

Lovely, quirky building with individual rooms and friendly staff. The breakfast selection was good and was beautifully cooked, but the dinner menu needs to be revisited. It wasn't a great selection and three out of the four meals our party had, were bland and didn't deliver the flavours promised in the description.
Deborah, 1-night trip

6/10 Good

Okay. Leaves a lot to be desired

Stay all right. Too much self service for my liking and not nearly enough explanations on how exactly to serve yourself both at dinner and breakfast.
2-night trip

8/10 Very good

Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
eric, 1-night trip

8/10 Very good

I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
Deborah, 3-night trip

6/10 Good

nice stay but room very small

the room was really small more like a cupboard number 63 avoid if you can as its not big enough to swing a cat around as we were only staying the one night i didn't complain but if i had been staying longer certainly would on the plus side it was clean. Bar areas and outside were plentiful although when the sun comes out people are vying for the tables in the sun. Quite a lot of steps into the beer garden so be careful as one of our party tripped and that was before alcohol! The chairs in the bar areas could have been a little more plush as they weren't the best for comfort.
lesley, 1-night trip

4/10 Fair

Poor quality, didn’t taste very good
Julie, 1-night trip

10/10 Exceptional

Nice to be back again . Staff were awesome !
Adam, 2-night trip

8/10 Very good

The only problem we had was 3 dogs in the dining room Tuesday morning at breakfast. This cannot be good for hygiene reasons. Clients with dogs should have an area which is clearly marked so guest who dont want dogs close while eating dont sit there.
John, 2-night trip