10/10 Exceptional
30 December 2024
Best of Koln
The stay was fantastic from start to finish with communication to execution during the stay through check out. Funny enough, Dilara Yildiz happened to be there during almost all of it, over the Christmas holiday in fact. That is why I took the extra time to write & review. She was incredibly upbeat about taking care of the customers and making sure that we all had what we needed when it was obvious she couldn't have had any more sleep than we had on our overnight flight from the US. Add that to a beautiful location, gorgeous room, the hotel was attached to a fantastic restaurant and it was all walkable to the cathedral, train station, river and anything else you want to get to. We were only there for two nights, but wish we had stayed longer. The views from our room were just wonderful and although some are bothered by the sounds of the city at night (restaurant and bar patrons singing German songs joyfully beyond midnight), we find it invigorating and amusing.
Shay
Shay, 2-night family trip
Verified Hotels.com guest review