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Hyatt Zilara Cancun - All Inclusive

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500, Mexico, ‏‎01 65 69 437
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Adults-only Cancun resort with live music, private hot tub

Beachfront, shopping

Right in Cancun's Hotel Zone, Hyatt Zilara Cancun puts you steps from the white sands and turquoise waters of the Caribbean Sea. Cancun International Airport is a 25-minute drive, while the boutiques and entertainment venues of La Isla Shopping Village are a 3-minute drive.

Boogie boards, live shows

For watersports, you can try boogie boarding or snorkeling at the beach, or swim a lap in the pool - and for land activities, there are free bike rentals, beach volleyball, and a tennis court. In the evening, the hotel offers beachfront nightly live music and entertainment.

Fine cuisine, spa service

The dining choice is yours at this tropical all-inclusive - you can sample from 7 restaurants and 7 bars ranging from gourmet Asian dishes to tapas, or order 24-hour room service. If you're in the mood for pampering, you can head for the sauna or steam hut at the ocean-view spa.

Hot tub, terrace hammock

The 307 elegant and spacious suites have WiFi, 32-inch LCD TVs, and MP3 docks for you to enjoy - that's if you ever want to leave the hot tub. You can enjoy ocean views from the hammock on your private terrace, or from the comfort of your handcrafted bed.
Outstanding4.7 / 5
  • Service was second to none. Everything was perfect I could not fault one thing its…Sep 10, 2012
  • Very nice property, with a great beach. The pools are warm, and there is a very nice spa.…Mar 20, 2015
See all 633 Hotels.com reviews
From 1,454 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎01 65 69 441‎

from €370
  • Premium Suite, 2 Double Beds, Ocean View
  • Junior Suite, 1 King Bed
  • Zilara Jr Suite - Double
  • Junior Suite, 2 Double Beds
  • Premium Swim Up suite King
  • Presidential Suite
  • Zilara Jr Suite King
  • Deluxe Suite, 1 King Bed, Oceanfront
  • Premium Suite, 1 King Bed, Oceanfront
  • Premium Suite, 2 Double Beds, Oceanfront
  • Premium Suite, 1 King Bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 307 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in
On-line check-in is available 48 hours prior to arrival. Junior Suite Ocean View and upper categories can also assign their own suite. Contact information is provided on the confirmation email received after booking via this Web site.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Accessible parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Free pool cabanas
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Library
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Surcharges for premium or imported alcoholic beverages, bottled wine, and bottled liquor

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Pilates
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Airport transfers
  • Use of golf cart
  • Use of golf equipment
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The hotel's spa, The Spa, offers signature Maya-inspired Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Ingredients include clay from the crater Chicxulub and banana leaves. Included on the general menu are Japanese Shiatsu, chocolate mint exfoliation, and algae body wraps.

The Spa also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.

Dining

Tapas and Pintxos - This restaurant specializes in Spanish cuisine.

Asiana - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Maria Marie - This restaurant specializes in fusion cuisine and serves dinner only.

Chefs Plate - This restaurant specializes in international cuisine and serves dinner only.

Spice - This fine-dining restaurant serves breakfast, lunch, and dinner.

Hyatt Zilara Cancun - All Inclusive

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