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"A Large Resort enjoying an exotic location"
Reviewed by a Hotels.com guest on Jul 15, 2012
An ideally located large resort that with many plus points specially for families. However, being an old resort (formerly Sheraton), rooms do need renovation. The plus points includes, execllent breakfast, good outdoors, nice beach etc. For cons, no DVD's in rooms, some furniture needs replacement and the staff needs to improve their ability to communicate in english.
Reviewed by Jay SN of "Singapore" on
Nov 9, 2011
The hotel is in a good location 2 minutes walking distance from the sea side with a beautiful beach. We like it very much as all the good places to visit was very near such as the Pukhet Fantasea, Patong or Kamala beach. A lot of nearby restaurant with many varieties of food such as Italian, Indian,Russian, french as well. But we enjoy the Thai food.
All the staffs were very co-operative specially Mr Ben the manager of the hotel who has given us personal care to provide all types of information inside puket and as well to do all the arrangements.
"Best Western Bangtoa Beach Resort & Spa"
Reviewed by a Hotels.com guest on Apr 23, 2011
The hotel has one of the better locations for having access to the beach right there at the hotel and two large well kept pools. It is necessary to take a shuttle or taxi to other towns - Patong, Kata, Karon, and there are several sightseeing tours available. The water quality is not as good as beaches further south, but it was still pretty good. Staff at desk struggled with English, but overall they were helpful. Would recommend the hotel for a 4-5 day stay and would suggest if you've never been to Thailand to book some time on another part of the coast - just to see what else there is - Phi Phi island is availble by tour but you are farther away from it at this location than say, Krabi. There are several good places to eat along the road the hotel is on but the biggest venue of shops and restaurants is in Patong Beach - which is very crowded and very touristy. Wi - Fi is available in hotel room but is expensive and not secure. The would do well to provide cable connection to guests.